Along with submitting your resume and completing an application, we ask that you kindly take the personality assessment that will be taken into consideration for next steps. You can access this assessment by copying and pasting the link below into a new browser window. The personality assessment is time sensitive, so please complete it as soon as possible.
https://go.cultureindex.com/s/z1Ydp6jS50
Essential Duties & Responsibilities
- Monitor and maintain monthly & quarterly Key Performance Indicators (KPI’s)
- Contact doctor offices to verify and confirm receipt of paperwork
- Contact doctor offices for status update of outstanding orders
- Verify client primary care physician and well check information as needed
- Update and maintain physician’s current and accurate information in KanTime system on an ongoing basis
- Process all paperwork received on a daily basis in KanTime
- Maintain open communication with therapist & caregiver and other departments of client status and any delays
- Attend team routine meetings as needed.
- Gather all outstanding paperwork for Community Relations team (CR) to deliver and retrieve signatures on orders.
- Comply with all safety policies, practices & procedures & report unsafe activity to your supervisor
- Participate in proactive team efforts to achieve departmental & company goals
- Perform other duties as assigned
- Provide leadership to others through example and sharing of knowledge/skills
- Microsoft Office
- Customer Service 1 – 2 years
- Administrative Experience 1-2 years
- High school diploma or general education degree (GED); combination of education and 1 year of experience
- Ability to read & write in simple correspondence with effective public speaking in small groups – may be required in more than one language
- Ability to add, subtract, multiply & divide with simple two-digit numbers
- Ability to carry out detailed but involved written instructions, able to problem solve with a few variables
- Intermediate computer skills to include Microsoft Office Suite & database activity
- Handle multiple tasks simultaneously
Physical Demands/Working Environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.
- Ability to sit at a computer for an extended period.
- Light physical activity performing non-strenuous activities of an administrative nature.
- Specific vision abilities required by this job include close vision requirements.
- Moderate noise (i.e., business office with computers, phone, and printers, light traffic).