Patient Navigator Rn

Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals imaging centers laboratories and post-acute services.

The Patient Navigator has a unique role in patient care. As a patient advocate, this individual will build working relationships, solve problems, direct patients to resources both within the organization and externally in the community as well as support patients as they learn to self-navigate the health care system. The primary activity of the Patient Navigator is to call patients following their visit or hospitalization to discuss the experience, support the patient through the use of community resources and acquire a primary care provider, as well as a specialist where indicated (e.g. Orthopedist for fractures).

Minimum:

• At least 3 years in hospital or health care setting with accountability for working with patients in nursing and/or case management/care coordination
• Ability to listen attentively with empathy and capture essential information for continuity of care.
• Ability to work collaboratively with all care professionals including physicians, nursing, and external community agencies and post-acute care facilities
• Ability to complete required data entry in a timely manner. 
• Registered Nurse

Preferred:

• Spanish interpretation