Patient Navigator - Hybrid Telework

Under direction of the Staff Services Manager I in the Patient Management Unit's (PMU) Post-Trial Programs Case Management, the Lead Patient Navigator (HPS I) will serve as a highly skilled technical specialist and project manager, working on identifying patient treatment pathways for the post-trial patient populations, such as the Incompetent to Stand Trial (IST) patient population. In this role, the individual will work closely with internal and external stakeholders to ensure timely and appropriate treatment for each patients' individual needs. The incumbent will maintain consistent communication with assigned counties to build strong collaborative relationships that will ultimately lead to the identification and resolution of any treatment, transportation, and/or communication barriers. This individual will serve in a lead capacity for requests from the Department of State Hospital's (DSH) Legal Division, the PMU Care Coordination Clinical Team, the various treatment facilities, and other key stakeholders. Conducts research, prepares reports, and relays information pertaining to special project assignments, as requested.
The HPS I shall exercise a high degree of independence, navigating special projects as requested and serving as the Subject Matter Expert over their assigned workload in PMU.
This HPS I will serve in a lead capacity addressing requests from the Department of State Hospital's (DSH) Legal Division, the PMU Care Coordination Clinical Team, and other key stakeholders. Additionally, they will conduct research, prepare reports, and relay information pertaining to special project assignments, as requested by management.
The HPS I shall exercise a high degree of independence while serving as the subject matter expert over their assigned workload in PMU. This role requires impeccable customer service and strong analytical skills, consistently providing courteous and professional coordination with county partners, DSH staff across facilities, contractors, as well as external stakeholders. Incumbent should have intermediate to advanced skills with Microsoft Excel.
***Click on the link to complete the Department of State Hospitals Recruitment Survey: DSH Recruitment Survey
You will find additional information about the job in the Duty Statement .
Working Conditions

• DSH-Sacramento is located at a new 11 floor high rise building.
• This position is physically located in Sacramento and is currently offered with the potential for a hybrid work environment. Consistent with Policy Directive 5338, Telework may be considered with prior approval from management. If approved, incumbent is expected to report to work at the Allenby building at least twice per week, as directed by their supervisor. Travel throughout California site visits, including overnight travel, to DSH partnered treatment facilities will be required with prior notice.
• Incumbent must comply with Government Code Chapter 3 State Employee Telecommuting Program [14200-14203] (Chapter 3 added by Stats. 1990, Ch. 1389, Sec. 1.) that disallows California state employees to reside out of state while performing their work duties.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• HEALTH PROGRAM SPECIALIST I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-418053
Position #(s):
461-515-8338-007
Working Title:
Patient Navigator - Hybrid Telework
Classification:
HEALTH PROGRAM SPECIALIST I $6,243.00 - $7,815.00
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Department of State Hospitals
1215 O Street, MS 17
Sacramento, CA 95814
The mission of the Department of State Hospitals is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings.
DSH-Sacramento has moved into a modern, sustainable and innovative office building located at 1215 "O" Street, Sacramento, California. Some of the amenities of the new building include the following:

• First-floor retail space (separate access from 12th Street)
• Café with multiple vendors available to the public
• Outdoor seating with pedestrian walkways
• Large, shared conference room on the first floor with a maximum capacity of 162 individuals
• An employee fitness center with a yoga studio, cardio equipment and weights
• Plaza area with a kitchenette on each floor
• Lactation rooms
• More conference rooms and collaborative working spaces available throughout the building - small, medium and large
• Shared Terrace space on the 10th floor with indoor/outdoor seating and views of the Capitol
• Mobile computer equipment, cloud-based technology and Wi-Fi for all staff

Department Website: https://www.dsh.ca.gov
Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

***While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.***
NOTE: If applying by mail, please do not submit the "Equal Employment Opportunity" questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only.
Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.
Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification, resumes and/or Statements of Qualifications do not take the place of the STD 678. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section.
Foreign Degrees or Transcripts - Applicants with foreign degrees or transcripts who wish to apply that coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent. DSH accepts foreign transcript evaluations that are completed by one of the services listed on these webpages:

• National Association of Credential Evaluation Services or
• Association of International Credential Evaluators, Inc.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/1/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of State Hospitals
Attn: Deirdre Reeder
1215 O Street, MS 17
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of State Hospitals
Deirdre Reeder
1215 O Street, MS 17
Sacramento , CA 95814
Application drop-off locations may be non-operational during weekends and holidays.
08:30 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Candidates that believe they meet the Minimum Qualifications based on a pattern of education from classification description (specifications) must provide a copy of your Master's Degree along with your application (STD. 678) to be considered for this position.
  Candidates that believe they meet the Minimum Qualifications based on experience, must state that in the bypass notes for this requirement.
• Statement of Qualifications -
  Please see the Statement of Qualifications section at the bottom of this job advertisement for more details.
  Applicants must submit the required documents in order to be considered for this position. Applicants who fail to submit the SOQ, as requested (i.e. respond to questions asked), may be disqualified.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Benefits include: Sick Leave, Vacation Leave, 11 Paid State Holidays, one (1), eight (8) hours, Paid Personal Holiday and two (2), (16) hours, Paid Professional Development Days (PDD) per fiscal year; excellent Health, Vision and Dental insurance plans; Medical and Dependent Care Reimbursement Accounts; an Employee Assistance Program; Alternate Workweek Schedules and Flextime; and, enrollment in the CalPERS retirement system.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dsh.ca.gov
Human Resources Contact:
Deirdre Reeder
(916) 562-3502
SacClassificationandPay@dsh.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Human Rights
(916) 573-2727
dsh.eeo@dsh.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
Formatting Guidelines - Font: Arial, Size 1 2; Length: 2 pages max, double-spaced
Please submit a narrative discussion of your knowledge, skills, and experience that make you a compelling candidate for this position.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.