Patient Navigator

Why Join Us?

We're a rapidly growing company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.

At AmeriPharma, you'll have access to:

• Great pay and general compensation structures
• Full benefits package including medical, dental, vision, life that fits your lifestyle and goals
• Employee assistance program to assist with mental health, legal questions, financial counseling etc.
• 401k program
• Comprehensive PTO and sick leave options available
• Plenty of opportunities for growth and advancement
• Company sponsored outings and team-building events.
• Company sports and recreation leagues to keep you active and get to know everyone better
• Casual Fridays

Job Summary

The Patient Navigator will be responsible for effectively applying promotional and selling strategies to expand company business opportunities and deliver revenue in an assigned area and contribute to the achievement of the company’s revenue goals. The incumbent will provide complex and technical information to ensure awareness and appropriate use of company products to designated physician specialist, medical group practices, hospitals, and other healthcare professionals.

Duties and Responsibilities

• Receive and track patient leads.
• Communicate with existing and past customers to generate new leads.
• Make outgoing sales calls. Transition leads through first point of contact to ultimate sale of products.
• Create strategic call plans to support sales activities.
• Answer incoming customer calls, emails, and requests for information.
• Meet or exceed call volume quotas and sales targets.
• Promote AmeriPharma within the clinical and patient communities.
• Document all sales calls and activities into pharmacy software DB, and other sales platforms.
• Contribute to continuous improvement of service to customer's
• Assist in execution of customer and/or product surveys to improve service and products delivered to market.
• Maintain regular and punctual attendance.
• Comply with all company policies and procedures.
• Reports and acknowledges any applicable concerns or departmental inquiries to the Sr. Patient Navigator
• Training Supervisor and Sr. Patient Navigator – Supervisor.
• Assist with any other duties as assigned.

Required Qualifications

• Minimum of 1 year of experience in a health care setting. Pharmacy Preferred.
• Basic knowledge of medical terminology, drug names, and health care industry lingos.
• Basic knowledge of health care insurance benefits (i.e. commercial, private, and govt.).
• Passion for sales and the drive to succeed.
• Self-motivated problem-solver with strong desire to meet customer needs.
• Ability to develop long term relationships.
• Strong verbal and written communication skills.
• Desire for a long-term career with an industry leading company.
• Ability to present and maintain a positive corporate image in a fast-paced environment.
• Proactively establish and maintain effective working team relationships with all support departments.
• Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.
• Must be willing to work a flexible schedule.
• Ability to prioritize, multi-task, and manage time effectively.

Education and Experience Requirements

• Minimum of 1 year of experience in a health care setting. Pharmacy Preferred.
• Minimum of 1 year of inside or outside sales experience.
• High School Diploma or equivalency.

Schedule Details

• Remote
• Monday-Friday 9:30am-6:00pm

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.

EEO Statement

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.