AddressJob Description
LeadStack Inc. is an award-winning, one of the nation s fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we re proud to partner with some of the most admired Fortune 500 brands in the world.
Assignment Information
" Medical Enterprise:
" Department: Arcadia Multispecialty A200
" Cost Center: 1733-7185
" PCC/RMG #: PCC # 14503
" USC Address where the work is being performed? 125 W Huntington Dr., Suite A200, Arcadia, CA 91007
" Will this position be virtual/remote, onsite, hybrid? Onsite
" If remote will USC be providing equipment? N/A
" Job Title: support coordinator
" Number of needs: 1
Pay rate: $28
Bill rate: $36.82
Mark up: 31.5%
" Target start date: Feb 13
" Duration of Assignment: June 30th
" Work hours: 40 hours per week/ 80 hours bi-weekly
" Manager Name: Angela Aschian
" Timecard Approver: Angela Aschian
" Dress code: Business attire
" Parking/Cost: Free parking in structure onsite
https://transnet.usc.edu/index.php/parking-rates/
Does this position require driving on the job? Potentially if needing to float to another site.
" Job Description:
" The Support Coordinator is responsible for performing front and back office administrative duties in a high performing new multispecialty practice. This position is critical in maintaining an efficient patient flow with providing for an excellent patient experience. This position is responsible for scheduling all new patient visits and follow-up appointments, answers patient phone calls, prepares charts, and patient new consult questionnaires. In addition, this role will collaborate with other administrative personnel to assist with patient registration, insurance verification, insurance authorization, patient s co-pay collections and checking patients in and out daily. Assist the office with all other clerical duties. Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure, and work efficiently in a team environment This position must be flexible to cover other satellite clinics as needed and perform other duties as assigned.
Sourced/Recruited
" Interview Process: (phone/video/in person etc.): Teams video/in person
" What are 3-5 Must-Haves that you want to see in a resume?
- Outpatient clinic experience
-insurance verification experience
-min 2 years of experience
-good on the phone/phone etiquette and customer service.
" What are 3-5 Nice to Have details that you want to see in a resume?
-Authorization experience
-multispecialty experience
-high volume setting
What are the required levels experience, education?
High school graduate
Preferred:
Bachelor s Degree or equivalent work experience in customer service and/or medical office.
Supplier Pre-Screening Interview Questions
" Can you provide 2-3 key questions that the Supplier can ask the candidate in their pre-screening interviews.
" Consider questions with How, What, Why, When, Where questions
" What motivates you and why do you choose to work in healthcare?
" How long have you been working in healthcare?
" What would you do in a scenario patient arrives at the desk frustrated and angry that you scheduled their appointment incorrectly. When you look at the schedule indeed it was scheduled wrong and you are at fault. What would you do and how would you handle the situation?
Medical Enterprise - Non-Clinical Onboarding
CORE Background
Background
Social Security Trace
7 year worked and lived found by SSN Trace
County Criminal F&M - 7 year
Federal Criminal - 7 year
Widescreen Plus National Criminal Search
National Sex Offender Registry
Healthcare Sanctions State
OIG/SAM
Application
Temporary Work Agreement
Harassment & Discrimination Pamphlet
Education HS Diploma
Employment 3 Employers Must verify 2 out of 3
HIPAA
HEALTH/MEDICAL SCREENS
**Note: ALL IS BILLABE EXCEPT FOR DRUG SCREEN
1. Bloodwork (Titers) to show they are immune to MMR (Measles, Mumps and Rubella), Varicella (Chickenpox) & Hepatitis B.
Or in the event that they do not have this
Provide proof they had injections (shot records):
MMR Series of 2
Varicella Series of 2
Hepatitis B series of 3
2. TB Test(yearly)
o Date test was done
o Must have been read within 24 to 48 hours of the test
o Results must have millimeters of induration
o In case of positive TB history, must present chest xray results
3. Flu Season Vaccine will be required 10/1/22- 4/30/23.
4. COVID VACCINATION
5. Drug Screen - 10 panel - Must be taken within 72 hrs.
USC Medical Enterprise Customer Requirement: MUST BE FULLY VACCINATED
Boosters and Testing
The February 1st deadline for boosters, does apply to non-clinicals and clinicals who are eligible for booster.
Contractors that are within their 6 months of 2nd dose and therefore not eligible for booster do not have to test weekly.
There is a 15 day grace period from the day you become eligible to get the booster to get the shot.
Testing will occur at least twice weekly for those who are eligible and have not yet received their booster in acute health care and long-term care settings.
Contractors in other health care settings, such as clinics and office settings, must test at least once per week.
COVID tests can be taken free of charge at the testing tent nest to Keck. 7am 3pm.
To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/
Should you have any questions, feel free to call me on or send an email on _____________________
Assignment Information
" Medical Enterprise:
" Department: Arcadia Multispecialty A200
" Cost Center: 1733-7185
" PCC/RMG #: PCC # 14503
" USC Address where the work is being performed? 125 W Huntington Dr., Suite A200, Arcadia, CA 91007
" Will this position be virtual/remote, onsite, hybrid? Onsite
" If remote will USC be providing equipment? N/A
" Job Title: support coordinator
" Number of needs: 1
Pay rate: $28
Bill rate: $36.82
Mark up: 31.5%
" Target start date: Feb 13
" Duration of Assignment: June 30th
" Work hours: 40 hours per week/ 80 hours bi-weekly
" Manager Name: Angela Aschian
" Timecard Approver: Angela Aschian
" Dress code: Business attire
" Parking/Cost: Free parking in structure onsite
https://transnet.usc.edu/index.php/parking-rates/
Does this position require driving on the job? Potentially if needing to float to another site.
" Job Description:
" The Support Coordinator is responsible for performing front and back office administrative duties in a high performing new multispecialty practice. This position is critical in maintaining an efficient patient flow with providing for an excellent patient experience. This position is responsible for scheduling all new patient visits and follow-up appointments, answers patient phone calls, prepares charts, and patient new consult questionnaires. In addition, this role will collaborate with other administrative personnel to assist with patient registration, insurance verification, insurance authorization, patient s co-pay collections and checking patients in and out daily. Assist the office with all other clerical duties. Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure, and work efficiently in a team environment This position must be flexible to cover other satellite clinics as needed and perform other duties as assigned.
Sourced/Recruited
" Interview Process: (phone/video/in person etc.): Teams video/in person
" What are 3-5 Must-Haves that you want to see in a resume?
- Outpatient clinic experience
-insurance verification experience
-min 2 years of experience
-good on the phone/phone etiquette and customer service.
" What are 3-5 Nice to Have details that you want to see in a resume?
-Authorization experience
-multispecialty experience
-high volume setting
What are the required levels experience, education?
High school graduate
Preferred:
Bachelor s Degree or equivalent work experience in customer service and/or medical office.
Supplier Pre-Screening Interview Questions
" Can you provide 2-3 key questions that the Supplier can ask the candidate in their pre-screening interviews.
" Consider questions with How, What, Why, When, Where questions
" What motivates you and why do you choose to work in healthcare?
" How long have you been working in healthcare?
" What would you do in a scenario patient arrives at the desk frustrated and angry that you scheduled their appointment incorrectly. When you look at the schedule indeed it was scheduled wrong and you are at fault. What would you do and how would you handle the situation?
Medical Enterprise - Non-Clinical Onboarding
CORE Background
Background
Social Security Trace
7 year worked and lived found by SSN Trace
County Criminal F&M - 7 year
Federal Criminal - 7 year
Widescreen Plus National Criminal Search
National Sex Offender Registry
Healthcare Sanctions State
OIG/SAM
Application
Temporary Work Agreement
Harassment & Discrimination Pamphlet
Education HS Diploma
Employment 3 Employers Must verify 2 out of 3
HIPAA
HEALTH/MEDICAL SCREENS
**Note: ALL IS BILLABE EXCEPT FOR DRUG SCREEN
1. Bloodwork (Titers) to show they are immune to MMR (Measles, Mumps and Rubella), Varicella (Chickenpox) & Hepatitis B.
Or in the event that they do not have this
Provide proof they had injections (shot records):
MMR Series of 2
Varicella Series of 2
Hepatitis B series of 3
2. TB Test(yearly)
o Date test was done
o Must have been read within 24 to 48 hours of the test
o Results must have millimeters of induration
o In case of positive TB history, must present chest xray results
3. Flu Season Vaccine will be required 10/1/22- 4/30/23.
4. COVID VACCINATION
5. Drug Screen - 10 panel - Must be taken within 72 hrs.
USC Medical Enterprise Customer Requirement: MUST BE FULLY VACCINATED
Boosters and Testing
The February 1st deadline for boosters, does apply to non-clinicals and clinicals who are eligible for booster.
Contractors that are within their 6 months of 2nd dose and therefore not eligible for booster do not have to test weekly.
There is a 15 day grace period from the day you become eligible to get the booster to get the shot.
Testing will occur at least twice weekly for those who are eligible and have not yet received their booster in acute health care and long-term care settings.
Contractors in other health care settings, such as clinics and office settings, must test at least once per week.
COVID tests can be taken free of charge at the testing tent nest to Keck. 7am 3pm.
To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/
Should you have any questions, feel free to call me on or send an email on _____________________
