Patient Coordinator

Immediate Position Open for a Full Time Patient Coordinator/Front Desk Team Member

Join our Romeoville Valley View Dental Team!! We are seeking motivated, friendly and professional individuals excited about dentistry. Our office is focused on the care of our patients and providing them with the best dental experience possible by hiring great team players and utilizing the latest in technology. Ultimately our new team member will be responsible for providing our patient's with high quality care by performing a variety of office and patient care duties.

The ideal candidate will have excellent customer service skills; experience working in a dental office for at least one year and knowledge of Dentrix Ascend Software is a plus.

The schedule will include some evenings (7 p.m.) and every other Saturday (8 a.m. - 2 p.m.).

Responsibilities:

• Greet and welcome clients with a warm and professional demeanor
• Assist patients, addressing concerns, and guiding them through the treatment process.
• Schedule appointments, optimize resource utilization, and maintain an organized calendar.
• Collaborate with the dental team to create customized treatment plans.
• Present treatment plans clearly, including costs and expected outcomes.
• Communicate effectively regarding insurance coverage, financing, and payment arrangements.
• Maintain accurate client records, ensuring confidentiality and privacy regulations.
• Handle inquiries, resolve issues professionally, and provide follow-up as needed.

Qualifications:

• Excellent interpersonal skills and exceptional customer service abilities.
• Strong organizational skills and attention to detail.
• Knowledge of dental procedures preferred, but not mandatory.
• Ability to thrive in a fast-paced environment.
• Familiarity with Ascend dental software and scheduling systems is an advantage.
• One year minimum of dental office experience

Benefits:

• Excellent pay based on experience.
• Collaborative and supportive team culture.
• Ongoing training and development opportunities.
• 401K Retirement benefits
• Health Insurance
• Dental, Vision, and Life Benefits
• Paid Time Off

Please email your resume to amyb@vvdental.com. Go to vvdental.com for more information about our office.

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Rotating weekends

Work setting:

• In-person
• Office

Application Question(s):

• Is your most recent resume attached?
• Are you available for evening and Saturday shifts?

Experience:

• Dental office: 1 year (Preferred)

Work Location: In person