Patient Coordinator

Capitol Imaging Services LLC., has been in business since 1973. As a result of recent growth, we are looking for an enthusiastic and energetic candidate to add to our team. Our commitment to quality care and patient satisfaction means every member of our staff plays a vital role in a patient's journey toward healing.

The Patient Coordinator is typically the initial contact a patient has with CIS.

We currently have an opening for a Patient Coordinator/Front Desk - Full Time.

We offer competitive salary and benefits including:

• • Company provided life insurance, Short-term disability insurance.
  • Additional optional employee, dependent and spouse Life and AD & Dinsurance.
  • Medical
  • Dental
  • Vision
  • 401 (K) With company match
  • PTO - Paid time off
  • Paid holidays

    Capitol Imaging Services is an EEO Employer W/MNet/Disabled.

Essential Duties: REGISTRATION

1. Manages all phases of the patient encounter by properly entering and/or verifying patient demographic and insurance information in Abbadox. Demonstrates courtesy and respect towards all patients and visitors before, during and after the registration process is complete.

2. Verifies all written orders against what is scheduled in the computer and obtains a patient signature on all required forms. Calls the referring physician office to obtain orders if they are not available at the time of service.

3. Scans physician orders, insurance cards, driver’s license, release of medical information form and HIPPA privacy form into VI and makes it part of the patient’s permanent medical record.

4. Collects all payments, co-pays and deductibles as required and does so prior to services being rendered.

5. Properly schedules and registers all walk-in or add-on patients.

6. Demonstrates knowledge of various payment types, verifies eligibility and benefits, and ensures that authorization numbers are obtained prior to beginning any scans.

7. Checks fax machine routinely for pending orders, files them in the appropriate place or attaches them to the registration form if the exam is the same day.

8. Maintains communication and cooperation with radiologists and all modalities regarding the scheduling and registration of patient exams. Alerts the technologist when their patient has completed the registration process and is ready to be taken back for testing.

9. Records changes (date, status code) for cancelled/rescheduled appointments on all appropriate paperwork; contacts referring providers with no show/cancellation notices.

10. Demonstrates a good knowledge of insurance procedures including requirements of each plan with which the clinic is contracted. Ensures that all necessary authorizations have been obtained prior to day of patient scan.

11. Recognizes and records changes in patient information (address, apt. #, phone, insurance, etc.), updates information in computer.

12. Takes initiative in learning all job functions; takes initiative in assisting co-workers when not busy with own job duties.

13. Must also be willing to perform medical Records request as needed.

PERFORMANCE REQUIREMENTS:

- Skills in answering telephones, balancing figures, inputting data into computer programs, maintaining filing systems, maintaining logs, maintaining patient charts, researching information, scheduling appointments.

• Skills in operating adding machine, calculator, Fax, personal computer, photocopier
• Excellent communication skills, both verbal and written
• Ability to maintain a professional image including courteous behavior
• Bi-lingual a plus or Preferred

Education:

• High school or equivalent

Experience & License:

• Experience preferred but not required.

Physical Demands:

• Mostly sedentary work
• Moderate physical effort (lift/carry up to 25 lbs)
• Occasional standing/walking
• Occasional reaching, stooping, bending, kneeling, crouching

Vision Requirements:

• Far Acuity: ability to see clearly at 20 feet or more
• Near Acuity: ability to see clearly at 20 inches or less
• Depth Perception: ability to judge distance and space relationships
• Field of Vision: ability to see peripherally
• Accommodation: ability to adjust vision to bring objects into focus

Working Conditions:

• May be exposed to infections and contagious diseases
• Occasional exposure to unpleasant patient or unit elements
• Contact with patients under wide variety of circumstances
• Exposed to unpleasant elements (accidents, injuries, and illness)
• Subject to varying and unpredictable situations
• Handles emergency or crisis situations
• Subject to many interruptions
• Occasionally subjected to irregular hours
• Occasional pressure due to multiple calls and inquiries
• Handles absentee replacement on short notice

Protective Equipment

• To meet OSHA requirements

• 
  Requirements

PERFORMANCE REQUIREMENTS:

• Skills in answering telephones, balancing figures, inputting data into computer programs, maintaining filing systems, maintains logs, maintaining patient charts, researching information, scheduling appointments.
• Skills in operating adding machine, calculator, Fax, personal computer, photocopier
• Excellent communication skills, both verbal and written
• Ability to maintain a professional image including courteous behavior
• Bi-lingual a plus or Preferred

Education:

• High school or equivalent

Experience & License:

• Experience preferred but not required.

Physical Demands:

• Mostly sedentary work
• Moderate physical effort (lift/carry up to 25 lbs)
• Occasional standing/walking
• Occasional reaching, stooping, bending, kneeling, crouching

Vision Requirements:

• Far Acuity: ability to see clearly at 20 feet or more
• Near Acuity: ability to see clearly at 20 inches or less
• Depth Perception: ability to judge distance and space relationships
• Field of Vision: ability to see peripherally
• Accommodation: ability to adjust vision to bring objects into focus

Working Conditions:

• May be exposed to infections and contagious diseases
• Occasional exposure to unpleasant patient or unit elements
• Contact with patients under wide variety of circumstances
• Exposed to unpleasant elements (accidents, injuries and illness)
• Subject to varying and unpredictable situations
• Handles emergency or crisis situations