Job Summary:
We are looking for an enthusiastic Patient Care coordinator/Administrative Clerk who wants to join a professional and fun team. The Charleston Men’s Clinic is a well recognized and awarded healthcare practice that specializes in helping men with testosterone optimization, sexual dysfunction and performance-related issues, weight loss and top of the line aesthetic treatments. We are committed to offering personalized and confidential treatment options to improve the quality of life for our patients. As we continue to expand our services, we are seeking a dedicated Administrative Clerk to join our team and contribute to our mission of providing exceptional care. Our patients require staff members who can handle this sensitive issue and subject matter with ease.
General day-to-day responsibilities:
- Efficiently organizes the schedule for new and current patients
- Greets patients with an excellent attitude
- Answers phone calls and responds to messages
- Collects proper paperwork, signatures, and vitals from new patients
- Registers new patients and updates existing patient information
- Ensures all patient rooms are clean and stocked before patient arrival
- Successfully processes all accepted forms of payment
- Prepare packages for mailing
- Data input of lab work and patient treatment information
Skills:
- Excellent verbal and written communication with a pleasant phone manner and strong customer service orientation
- Ability to read, understand, and follow oral and written instructions
- Problem-solving and critical thinking techniques
- Attention to detail
- Strong organizational and time management abilities, with the ability to prioritize tasks effectively
- Proficiency in Microsoft Office, Google Docs, etc.
- Familiarity with electronic medical records (EMR) systems and/or previous experience in an administrative role, preferably in a medical office setting is advantageous
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Paid sick time
- Paid time off
Healthcare setting:
- Private practice
Medical specialties:
- Internal Medicine
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
Ability to Relocate:
- Mount Pleasant, SC 29464: Relocate before starting work (Required)
Work Location: In person