Patient And Family Transition Liaison - Nursing Service Office

Description

Work where every moment matters.

Hartford HealthCare is actively looking for a Patient And Family Transition Liaison to join their dynamic team located in Meriden, CT.

Hartford HealthCare doesn’t just take great care of our patients, we take great care of our employees too.  At Hartford HealthCare, we offer:

• Newly Revised Competitive Hourly Rates
• Tuition Reimbursement after just 6 months of employment and up to 40% reimbursement with Quinnipiac University for colleague AND dependents
• Generous Paid Time Off
• Medical, dental and vision plans
• 401K with company match
• Ample opportunities for advancement

Serving our community since 1998, MidState Medical Center is a vibrant and progressive organization with a genuine concern for our patients, community, and employee’s alike. We’ve earned top honors for quality stroke care, gold level recognition for organ donation, and employing leaders in the field of cardiovascular and pulmonary rehabilitation, providing the highest quality level of care.

Job Summary

Collaborates with all departments to facilitate and promote best practices, policies, processes defined by the HHC Patient Experience Office and will partner with the Department of Human Centered Care. Partnered with nursing, will provide patient services throughout the organization with a focus on patients who have transferred from outside organizations.  Identifies specific trends and makes recommendations for improvement in patient care delivery and to promote a positive patient experience. Focused energy around teaching, coaching and mentoring of the front line staff as well as Nursing and Operational leadership and providers. Serves in a leadership role within Patient Care Services, as a liaison to the Nursing Director for patient care and operational decision making.

Qualifications

• Bachelors in Nursing or other Healthcare Related Field
• Current CT RN Licensure
• 5 years clinical practice.

Knowledge, Skills and Ability Requirements 

Excellent communication skills.

Must have an in-depth working knowledge of organizational behavior and leadership development.

Demonstrated proven track record for building partnerships, dealing with ambiguity, thinking systemically and strategically.

Experience in dealing with the medical staff in coordinating clinical issues

We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.