- Demonstrates a level of competence and understanding of all state and federal laws, rules and regulations regarding payer billing guideline
- Demonstrates a basic understanding of CPT, IC-9, ICD-10, HCPCS, modifier coding as well as POS requirements
- Billing payers and/or clients for Hospital and/or Professional Patient Accounts
- Resolves Payer rejections from billing system daily to bill submit hospital and/or physicians claims
- Performs online corrections to edited claims according to procedures
- Performs detailed follow-up activities on assigned accounts according to procedures
- Responds to daily correspondence according to procedures
- Identifies denials and underpayments for appeal
- Reviews, researches and processes denied claims
- Appeal claims as appropriate according to policies and procedures
- Updates account information and documents as appropriate within Epic Resolute
- Processes account adjustments according to policies/procedures
- Issues payer and/or patient refunds according to policies/procedures
- Validates accuracy of payments and/or adjustments on accounts
- Resolves outstanding accounts at required accuracy and productivity requirements
- Maintains comprehensive knowledge of the work unit assigned
- Assists in the development of department policies and procedures
- Adheres to established policies and procedures
- Adheres to internal controls and reporting structure
- Maintains open and professional communication with customers, colleagues and vendors
- Performs well in a team environment
- Successfully completes competency based training and testing
- Prioritizes and completes all work in an accurate, effective and efficient manner
- Participates in team meetings/activities and supports the philosophy and goals of the team and department
- Assists in the training and mentoring of new employees
- Reads all announcements and relevant communications relating to job duties
- Performs related duties as required.
Preferred Experience:
Epic System, Medicaid and Managed Medicaid Hospital Denials and Follow-up.
Salary Range:
Actual salary commensurate with experience.