Partner Enablement Content Specialist

An American Software Company is looking to hire a contract Partner Enablement Content Specialist!

Contract: 1 year

Location: Remote

Pay: $35-40/ hourly

Reporting to the Manager of Partner Content Strategy, this role will maintain the alignment of resources and activities critical to the curation of partner content on the Partner Success Center, supporting content effectiveness and a corporate culture of content governance rules and practices.

RESPONSIBILITIES

• Content Management and Governance – Implement content governance through naming conventions, tagging, and curation policies using Adobe Digital Asset Manager
• Requests – evaluate and manage the intake of new content both from content owner requests and content through the DAM/Brightcove integration.
• Configure – Configure Enablement Content and page experiences for optimal usability by Partners.
• Publishing- Edit and publish pages in Adobe Experience Manager; become an expert in AEM and DAM publishing standards; understand components and experience fragments.
• Governance – Implement content governance through naming conventions, tagging, and curation policies. Conducts regular audits to ensure governance compliance.
• Testing – tests site, pages, and workflows to ensure features and functions work.
• QA - Provides quality assurance on all site pages, navigation, and smart pages for grammar, upholding page standards, and ensuring links are active and work.
• Audits – Maintain content integrity through continual audits, content retirement, and process enhancements and by ensuring publishers are adhering to governance procedures.
• Training – Create training on tools and processes for publishers and content creators.
• Reporting – Create, compile, manage, and distribute role-specific reports for stakeholders.
• Support – respond to Partner inquiries and troubleshooting requests.

REQUIREMENTS

• 4+ years of Technical Project/Content/Documentation experience, preferably in a software company
• Deep understanding of Adobe Experience Manager and Digital Asset Manager taxonomy and internal tools to help develop integrated and automated processes and create personalized experiences for our partner ecosystem.
• Outstanding communication skills to interact with Stakeholders providing technical guidance on components usage, assets, templates, page creation, and web internal taxonomy while coordinating/aligning with internal cross-functional teams.
• Attention to detail to be able to test hyperlinks functionality and new pages, cross-browser, cross-platform, and cross-device while checking for inconsistencies.
• Excellent written and verbal communication, including strong editing, grammar, and proofreading skills.
• Critical thinking: the ability to seek information, analyze alternatives, and make conclusions or form opinions/recommendations.
• Highly responsive to internal customer and external partner stakeholder requests
• Bachelor’s degree required.

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

#CB #LI-CS1