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SalarySt. John’s established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.
A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world.
Department:
University Libraries
Specific Job Title:
Part-Time Library Assistant
Reports to:
Supervisor, Queens Library Circulation Department
Campus:
Queens
Job Summary:
The Part-Time Library Assistant provides front-line customer service to our students, faculty, staff, administrators, and others as needed relating to circulation and reserve functions.
Essential Functions:
Provide accurate and timely information and service from the 3rd Floor Service Desk and/or via online or telephone regarding circulation, interlibrary loan, hold shelf, reserves, reference, media, and etc.
Provide access to group study rooms for standing reservations and the scheduling of reservations.
Participate in library-related projects as needed.
Supervise student workers when needed including training, assigning tasks, overseeing, and reinforcing library policies and procedures.
Maintain ongoing dialogue with department supervisor addressing issues or concerns in a timely manner.
Follow department “open” and “close” procedures.
Must be able to work a flexible schedule as needed.
Other duties as needed.
Competencies:
Develop proficiency in all ILS/Koha functions (i.e., charging and discharging items, posting fines, loading patron records, etc.) which includes the ability to diagnose and resolve patron item record issues in an efficient and timely manner in line with library policies.
Excellent computer skills including proficiency in Microsoft suite of products, including Outlook, Word. and Excel.
Excellent communication and customer service.
Ability to work in groups as well as independently.
Exhibit flexibility when challenged by changing workflow priorities.
Willingness to learn skills and procedures pertaining to circulation, print, and eReserves through formal and on-the-job training.
Work Environment:
This position operates in an academic library setting, including staffing Circulation Service Desk.
Ability to operate office equipment.
Must be able to work a flexible schedule as needed.
Demonstrate reliable and predictable punctuality and attendance as required for the position.
Physical Demands:
Ability to move boxes when necessary.
Ability to load and push book carts when necessary.
Position Type/Expected Hours of Work:
Part-Time work schedule: Saturdays, 10-6 and Sundays, 12-8.
Must be able to work a flexible schedule as needed.
Required Education and Experience:
Some library experience
HS Diploma or associates degree
Preferred Education and Experience:
Library public service experience
Bachelor’s degree
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
In compliance with NYC’s Pay Transparency Act, the hourly salary for this position is $17.50. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.
This position may be relocated to any of St. John’s University’s physical locations at any time.
St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events
Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.
St. John’s University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
