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Form of workJob Description
Working for a local Insurance Agency in North Palm Beach. Hands on training and great working environment.
Duties:
- Provide exceptional Customer Service by promptly responding to customer inquiries and resolving issues
- Handle a high volume of incoming calls and emails from customers
- Assist customers with product information, order status, and billing inquiries
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information as needed
- Collaborate with other departments to ensure customer satisfaction
- Follow company policies and procedures to provide consistent service
Benefits
Hourly Base Salary + Bonus Opportunities
Flexible Schedule
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
Qualifications:
- High school diploma or equivalent required; college degree preferred
- Previous Customer Service experience is highly desirable
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using computer systems and software applications
- Attention to detail and accuracy in data entry
- Ability to work independently as well as part of a team
Requirements
If you are a motivated individual with a passion for providing exceptional Customer Service, we want to hear from you! Apply now to join our dynamic team as a Customer Service Representative.
