Location Elkridge, MD
Division Roadrunner Services
RR-MD-ELK-ADMIN #186S
The ideal candidate will be responsible for maintaining records and data entry, updating transportation schedule and processing customer service requests. Preparing related reports and coordinating activities with location manager: including payroll.
Key Responsibilities
- Perform data entry.
- Support management of schedule for transportation of vehicles while maintaining effective communications with field drivers and ensuring customer requirements are met.
- Maintain local files
- Verify customer request and payroll information
- Create and file in folders
- Respond to customer inquiries
- Provide quality service and assist in resolving problems
- Handle incoming and outgoing mail
- Investigate billing errors
- Verify delivery and pickup reconciliation reports
- Communicate with auto auction transportation department as needed
- Communicate with accounting department in order to confirm accurate billing
- Communicate with HR and Payroll to confirm accurate onboarding of new hires and weekly timesheets for payroll.
Qualifications
- High School Diploma or equivalent required
- Effective communication and organization skills required
- Detail oriented
- Commitment to providing excellent customer service essential
- Experience in clerical/administrative and dispatch experience in the automotive industry preferred
- Data entry experience required
- Strong Microsoft Office Skills Excel, Word, Outlook
Work Schedule:
Tues, Wed, & Thurs from 8:30am to 5pm
Location:
Manheim Auto Auction
7120 Dorsey Run Rd,
Elkridge MD 21075
Contact: Interviews by appointment only
Employee Status: W2
Job Type: Full Time
Shift: Day Shift
Travel: No
Pay Rate: $17-19, based on experience