Outreach Coordinator

JOB SUMMARY:

The Outreach Coordinator will be responsible for the coordination and execution of outreach and recruitment strategies targeting marginalized and vulnerable populations and communities in need, for the purpose of promoting the Hospitality Training Academy (HTA) and its objective to provide training and placement in the hospitality and food services industry. The Outreach Specialist will report to the Program team. This role is full-time, and exempt. 

DUTIES & RESPONSIBILITIES:

• Arranges and conducts orientations; assist a diverse pool of program participants with their career planning and career decision-making process, including intensive career counseling, assessment, and job search assistance and retention services. 
• Participates in job and/or information expos, refers participants to Job Centers for placement services, provides access to CalJOBs, provides information on resources for emergency assistance, delivers rapid response informational materials. 
• Provides HTA information sessions, coordinates orientation meetings with employees, provides training orientation on industry specific opportunities, provides information about all services available. 
• Prepares tracking reports and submits documentation for monthly reports.
• Manages, orders, and keeps company branded marketing outreach material for outreach and student experience.
• Lead and perform planning and scheduling for events and other activities and participate in team and other meetings and workshops.
• Coordinate and provide outreach plans, and help formulate, implement, and maintain community.
• events for vulnerable populations with diverse background and skills.
• Attend various community base organizations meetings and presentations as necessary.
• Maintain a schedule that allows appropriate and successful communication with program staff,
• supervisors, instructors, and participants.
• Perform other duties and responsibilities as assigned by supervisors.

REQUIRED SKILLS & ABILITIES:

• Excellent verbal and written communication and interpersonal skills 
• Strong customer service skills. Strong presentation skills with public speaking or outside sales experience 
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources. 
• Demonstrated knowledge of labor market trends 
• Has a positive attitude and experience in a social service or staffing position
• Bi-lingual (English/Spanish) preferred. 
• Ability to work well in teams and independently. 
• Proficient in Microsoft Windows and Office (Word, Excel, PowerPoint) 

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties, responsibilities, and activities may change at any time with or without notice.  

MINIMUM QUALIFICATIONS:

• Bachelor's Degree from an accredited university or college or 2 years’ work experience in business-to-business sales, marketing, customer service, staffing or recruiting. 
• Valid Driver's License and proof of current automobile insurance required. 

*Please note, due to the requirements of this position, responses may automatically disqualify you from moving forward in the application process. Please review the minimum qualifications thoroughly before applying. Also, note that compensation is based on experience and educational background or a combination of both.

PREFERRED QUALIFICATIONS:

• Bi-lingual (English/Spanish) preferred.

Job Type: Full-time

Pay: $38.46 - $40.86 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Los Angeles, CA 90015: Relocate before starting work (Required)

Work Location: In person