Orthopedic Front Office Receptionist

Looking for an experienced Front Office Receptionist to work with our team. We are in search of a self-motivated, organized, detail-oriented and reliable staff member. Strong communication and interpersonal skills. This person should be able to work without supervision and provide friendly customer service. One year medical office experience. Health care receptionist experience preferred.

Responsibilities include, but not limited to the following:

• Answering phones, following up on voicemails, take messages and provide information in accordance with office protocol
• Check in patients (verify insurance information, referrals, demographics, etc)
• Verify insurance eligibility
• Prepare charts (office notes, diagnostic test results, lab results etc)
• collect copayments and outstanding balances (batch and balance at end of day
• Cover co-workers' vacation/sick/personal time
• Perform closing tasks (stay with a co-worker until the providers are finished) in the office.
• Maintain strictest confidentiality of medical/company information

Hours are as follows: Monday- Friday 8:30-5:00pm

Qualifications:

• High school diploma or GED Required
• One-year medical office experience preferred
• Knowledge of medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette
• Knowledge of electronic medical systems is a plus
• Strong problem-solving skills and ability to think quickly, professional, and efficiently
• Knowledge of HIPAA and other regulatory policies

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Orthopedics

Schedule:

• 8 hour shift

Ability to commute/relocate:

• North Chelmsford, MA 01863: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Medical office: 1 year (Required)

Work Location: In person