Front Office Receptionist/Scheduler

Receptions and staff coordinator needed for a busy Home Health Agency to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Assist with Employee file maintenance including the filing of all employee documentation.
• Assist with payroll processing, new hire onboarding, orientation, and monthly in-services.
• Completes daily updates to patient and clinician schedules
• Creates and edits documents and memos.
• Update calendars and schedule meetings
• Communicates with field staff
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, and faxing

Skills

• Bilingual - Spanish
• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Schedule:

• Monday to Friday 9 AM to 5 PM

'Administrative Duties:

• Scheduling
• Stocking supplies
• Sorting and sending mail
• Answering and routing phone calls
• Greeting visitors
• Payroll

Setting:

• Medical/ Home Health

Benefit Conditions:

• Only full-time employees eligible

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Stable -- traditional, stable, strong processes
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Ergonomic Workspace:

• No

Typical end time:

• 5PM

Typical start time:

• 9AM

Work Remotely

• No

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 35 per week

Benefits:

• Paid time off

Medical specialties:

• Home Health

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

People with a criminal record are encouraged to apply

Language:

• Spanish (Preferred)

Work Location: In person