Orthodontic Scheduling Coordinator

We are Evenly!

Evenly is Orthodontics in-a-box for dentists. Our vision is to become the outsourced Orthodontic solution for every dental office in America and lead the transition to Invisalign Orthodontics for this $250 billion industry. Headquartered in Washington D.C., Evenly is committed to the highest standards of patient care and clinical expertise in each of the dental practices we support.

About the Job

As an Clinical Scheduling Coordinator, you will be collaborating with our partner practices, patients and internal associates from our corporate office. The Clinical Scheduling Coordinator reports to the Clinical Operations Manager and will play a key role to support Evenly’s commitment to provide the highest level of customer service. The position performs a wide variety of administrative, customer service and operational support activities. This position is an in-person role, Monday - Friday at the corporate office in Bethesda, MD.

What you will be doing

• Work closely with dental practices and patients to coordinate schedules via phone/email
• Communicate with Evenly Treatment Coordinators/Delivery Specialists and various internal team members
• Closely track and manage appointments for Invisalign delivery and refinement appointments
• Provide excellent customer service and commitment to detail

What we are looking for in our candidates

• Proven ability to work independently
• Excellent oral and written communication skills; ability to be direct and concise
• Ability to build relationships via the telephone and emails
• Strong organizational skills with good note keeping, follow through and attention to detail
• Ability to multitask and prioritize on a daily and weekly basis
• Experience with Dental Monitoring (scheduling), Cloud 9 (scheduling) and Excel (tracking) programs, preferred
• Bachelor’s degree or equivalent experience in a dental or orthodontic practice (preferred)
• 2+ years Invisalign scheduling experience, preferably in a high volume dental or orthodontic practice

Why you will love working here

Evenly is an energetic and passionate healthcare company built by the same management team that created Bluemercury, one of the nation's fastest-growing luxury retail chains. Evenly is changing how patients receive Invisalign orthodontic care. We put our dental practices and their patients first, and we love seeing the astonishing results our patients realize when they’ve completed their treatment. If you want to be a part of this success story, while changing people’s lives for the better, we’d love to hear from you.

Job Type: Full-time

Pay: From $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you have 2+ years experience in a clinical scheduling role at an Orthodontics or Dental Practice and familiarity with Invisalign treatments? (Required)

Language:

• Spanish (Preferred)

Work Location: In person