Orthodontic Office Assistant Manager

Location:  Colorado Springs, CO

Pay Range:  From $23.00 per Hour for “Entry-Level” and up to $27.00 per Hour for Very Experienced, Well-Qualified Professionals 

Job Profile: Orthodontic Office Assistant Manager 

Overview:  

Hero Practice Services is seeking an Orthodontic Office Assistant Manager, to increase practice production and profitability by optimizing patient flow, delivering outstanding customer service, and increasing patient satisfaction 

Hero Practice Services is the only practice management company focused on delivering the systems, processes, and people needed to efficiently deliver quality dental, vision, and orthodontic care to children in underserved communities. With offices across the country, we have helped millions of children and young people gain access to the care they need since 2006. Working at Hero is both a career and a calling … join us, BE A HERO!  

The Opportunity: 

This role has the unique opportunity to support the Heroes who actively serve the children and young people in our communities by improving their overall health and well-being.    

You will be responsible for the following: 

• Understand, monitor, and ensure the smooth execution of office processes, including but not limited to, managing employee files, verifying insurance benefits, overseeing timesheets, submitting payroll, and supervising front desk staff. 
• Understand, monitor, and ensure effective execution of all policies and procedures by completing administrative tasks correctly and on time
• Collaborate with others to provide high-quality care and experience for our patients and their families 
• Ensuresmooth patient flow while multitasking and taking the initiative
• Maintain a clean, sterile, and patient-centric working environment.
• Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, WC, Dental Board, HIPAA, ADA, DOL, Employee Handbook). 

You will be required to possess the following: 

• High school diploma or GED  
• At least oneyear of administrative experience, previous experience in orthodontic practice is a plus
• Identify issues and resolve problems in a timely manner; use reason even when dealing with emotional topics using strong interpersonal skills 
• Preferred knowledge of Dolphin Database, UKG Application Preview Payroll, Intero Order processing systems, Google Docs, Document Portal Spreadsheet software, and must be proficient at using Microsoft Word and Excel
• Strong interpersonal skills and the desire for professional growth.
• Be organized and possess a superior knowledge of orthodontics. 

Your Compensation and Benefits will include the following: 

• Monthly Bonus Plan. 
• Medical, Dental, Vision, Retirement Savings Plan, Disability and much more!
• Professional Advancement Opportunities in an established, growing health care group.