Ops Technical Specialist - Fed Settlements

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
Broadridge is growing! We are seeking an operations associate to join our Fed Settlements team. In this position, you will focus on the day-to-day resolution of complex issues and execution of US securities settlements transactions. You will work on trade settlement exceptions and research and resolve issues as they arise. This is a highly visible role that will add depth and knowledge to the group.
We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you'll be assigned to a Broadridge office and given the flexibility to work remotely.
Responsibilities:

• Support Fedwire settlement functions for US Treasury, Agency, and Mortgage Back Securities (MBS).
• Utilize world class Broadridge tools such as BEES, Impact, and BPS to maintain client books and records and reporting.
• Work on trade settlement exceptions by working closely with the team and outside counterparts to resolve timely and accurately, including trade issues.
• Perform and accurately complete reconciliation trade flow activities between multiple systems.
• Adhere to all client-related Detailed Function Lists and Service Level Agreements.
• Address daily operational escalations from clients as a result of system or human error and resolve them in a timely manner. Communicate the issue that occurred and plan of action to avoid future occurrences.
• Limit market exposure for clients by monitoring unsettled trades and trades with high mark to market sensitivity.
• Research, resolve, and report all discrepancies, including monitoring settlement queues in multiple systems.
• Follow all procedures maintaining firms stated internal controls and regulatory compliance.
• Track metrics to ensure activity is submitted timely and accurately.
• Handle Subject Matter Expert (SME) inquires and escalations as needed or assigned.
• Participate in Managed Services initiatives, including but not limited to, identifying process improvement opportunities with Robotic Process Automation (RPA).
• Handles complex internal and external customer inquiries and is able to resolve efficiently.

Requirements:

• Working knowledge of BONY BDC, BONY Accessedge, Impact, BPS, and RTTM
• Working knowledge of settlements.
• College Degree or relevant experience
• 7+ years of experience
• Effectively communicate and problem solve.
• Possess a strong attention to detail
• Has the ability to handle complex business transactions independently

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.