Ops Health Support Technician - 64962068

Requisition No: 818781 

Agency: Department of Health

Working Title: OPS HEALTH SUPPORT TECHNICIAN - 64962068

 Pay Plan: Temp

Position Number: 64962068 

Salary:  $15 - $16 hourly 

Posting Closing Date: 12/20/2023 

Total Compensation Estimator Tool

Open Competitive    441189 

Your Specific Responsibilities:

This is a full time OPS position working in a clinical setting.

The incumbent of this position will perform all duties under the direct supervision of the Community Health Nursing Director.  This position will work within the clinical department as well as including but not limited to HIV, Tuberculosis, Epidemiology, Epilepsy, Insulin programs and any others deemed necessary.  This position is responsible for the integrity and confidentiality of data sets under his/her control and will come to work and exhibit an attitude of friendliness and eager customer service towards all clients and act respectfully and courteously to fellow employees and clients.  The incumbent uses knowledge of quality improvement (QI) methods and processes to work with other staff to help identify opportunities for improvement and develop a culture of quality within DOH Wakulla; assists in improvement projects, as assigned.

• Assists the practitioner in the clinic setting by performing nursing assessments, client's history, diagnostic tests, administering and maintaining records of medical treatments, refers patient/client/family to community resources to assist in care; and interpreting the practitioner's orders. Collects specimen appropriate for care and complete required forms. Takes height, weight and conducts routine laboratory tests including performing phlebotomy as required. Collects and records health information of services performed. Inputs data into Florida Shots immunization system. Perform client follow up activities to secure compliance and closure of recommended actions including triage activities. Assists with interviewing patients by identifying persons at risk; assists in the operation of routine testing of disease in persons at risk and the operation of communicable and/or chronic disease control; prepares records and reports required by state programs;  schedules, plans and conducts special outreach disease control programs; prepares documents relative to the epidemiological process.  Primary lead for ADAP (Aids Drug Assistance) program. 

• Participates in continuing education and Inservice trainings and keep up to date with current literature to enhance personal and professional growth and development; provides job related in-service training to CHD and other agency staff/volunteer/school groups.

• Translating/explaining information and how it can be understood, used to support responses and provide feedback with others: counseling, educating and interviewing clients in a clinical setting and consulting with the RN or practitioner on staff; communicating with persons outside the organization, representing the organization to customers, public, government and other external sources; compiling, coding, categorizing, calculating, auditing, verifying, or processing information or data.

• Entering, transcribing, recording, storing, or maintaining medical information either in written or electronic form.   Monitoring/reviewing information from materials, events or environment including Family Planning I&E Committee. Developing constructive and cooperative working relationships with others.

• Assists practitioner in management of Florida Breast and Cervical Cancer Program form completion and annual mammography event.  Assists practitioner and other clinic staff in clinic with vital signs, history intake, determining complaints, entering CLIA waived lab tests in HMS, education/counseling, HIV pretest counseling and other clinic duties related to position.  Maintains control log for glucose, hemoglobin, pregnancy tests and other CLIA waived tests.

• Performs monthly equipment inventory and maintains log.  Assists with vaccine temperature monitoring, Verilert system, ordering vaccine and vaccine inventory. 

• Assists provider with monitoring/documenting/case management of TB clients, Epilepsy, and Insulin program management including ordering supplies and medication, inventory management and tracking in Central Pharmacy, Biohazard collection and disposal.

Other duties assigned as required.

 Required Knowledge, Skills, and Abilities:

• Ability to work under pressure; work independently; communicate effectively; actively listen; follow direct instruction; maintain 100% client confidentiality; maintain data logs and find ways to structure and/or classify multiple pieces of information.
• Knowledge of requirements to maintain Family Planning, Tuberculosis, STD/HIV, ADAP, Breast and Cervical Programs
• Knowledge of medical terminology, medication administration.
• Knowledge of principle and processes for customer and personal services
• Knowledge of information and techniques to diagnose and treat injuries and diseases.
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
• Knowledge, skill, and ability of specimen collection and phlebotomy.

Qualifications: 

Minimim - CPR, First Aid training, 1-3 years experience working in healthcare with knowledge of medical terminology, bloodeborne pathogen training, 

Preferred - Phlebotomy and medication administration training, 1-3 years of experience with patient care in a clinical setting. Bilingual in Spanish

Florida Department of Health Mission, Vision, and Values:  

Mission: 

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. 

Vision: 

To be theHealthiestState in the Nation. 

Values: 

Innovation: We search for creative solutions and manage resources wisely. 

Collaboratio

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

n: We use teamwork to achieve common goals & solve problems. 

Accountability: We perform with integrity & respect. 

Responsiveness: We achieve our mission by serving our customers & engaging our partners. 

Excellence: We promote quality outcomes through learning & continuous performance improvement. 

Where You Will Work:  

Wakulla County Health Department - 48 Oak Street, Crawfordville, FL, 32327

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available: 

• State of Florida 401(a) FICA Alternative Plan (mandatory) 

• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office) 

• Workers' Compensation (mandatory, if needed) 

• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed) 

• Deferred Compensation (voluntary) 

• Employee Assistance Program (voluntary) 

• And more! 

For a more complete list of benefits, including monthly costs, visitwww.mybenefits.myflorida.com. 

Please be advised: 

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. 

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.  

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. 

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.