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Form of workThe Lactation Support Technician functions under the supervision of the registered nurse, serving the unit in two distinct roles according to assignment. In a priority role, the human Lactation Support tech serves as a human milk maintenance manager. This would include managing the refrigerators' and freezers' temperatures and cleanliness, verifying that all patients have appropriately labeled bins, verifying that the names and medical record numbers of the human milk and bins match, verifying that the human milk is within date, rotating the milk to ensure the human milk is used according to set procedure and communicating with families of supply/need for storage outside of the hospital. In a second capacity, the human Lactation Support tech serves to manage the preparation of the infants' ordered diets. This includes managing donor milk supply, determining which human milk should be used first, determining whether to freeze or thaw human milk for feedings, mixing additives into human milk feeds and dispensing human milk feeds to the individual patient bins or to the patient bedside. The human Lactation Support tech provides support to achieve the organization's mission of excellent patient care and nursing's vision of setting a new standard of excellence in autonomous and accountable nursing practice committed to patient advocacy and innovative patient care in a climate of trust and collaboration.
Minimum Education and Experience Requirements:
- High school graduate or equivalent. College experience preferred.
- Demonstrated computer experience.
- Demonstrated strong communication skills.
- Demonstrated excellence in public customer service skills (respect for others, courteous, tactful).
- Demonstrated ability to problem solve, prioritize and display initiative.
- Dependability and the ability to accept direction and interact with others as a team member are essential skills.
- Strong organizational skills with demonstrated ability to work independently.
- Demonstrated understanding of medical terminology.
- Previous clerical or nursing assistant experience preferred.
