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Form of work
SalaryTHIS IS A NON-CIVIL SERVICE POSITION
OPENING DATE: 01/17/2024
CLOSING DATE: 04/17/2024 AT 12:00AM MIDNIGHT
SALARY: $58,217.00 - $93,006.00 Annually
CLASS DESCRIPTION
The Baltimore City Mayor’s Office of Homeless Services (MOHS) is seeking a dynamic experienced professional for its Emergency Services Lead position. The incumbent in this position works on weekdays; Monday through Friday, 8:30am - 4:30pm, and may require after hours work due to the nature of the position. Work requires minimal physical exertion. This position will provide administrative oversight for the coordinated entry line, seasonal operations, and peer recovery services and includes supervisory responsibilities. This position will report directly to the Emergency Services Manager.
ESSENTIAL FUNCTIONS
- Provide administrative oversight of the coordinated entry line to include monitoring the coordinated entry team’s HMIS enrollment activity and other required submissions; provide administrative oversight for seasonal operations, and peer recovery services.
- Assist the Emergency Services Manager with facilitation and coordinator of required and recommended trainings for all team members.
- Directly supervise the Seasonal Operations Specialist and Peer Recovery Specialist.
- Assist with follow up on constituent concerns to include agency guided resolutions.
- Provide guidance and support for crisis management responses as needed.
- Provide oversight of the Emergency Services Unit in the absence of the Emergency Services Manager.
EDUCATION AND EXPERIENCE REQUIREMENTS
EDUCATION: Associate degree in human services or related field from an accredited college or university.
AND
EXPERIENCE: Have career experience in social services, supportive housing, or working with homeless persons; and 2 years of HMIS experience, 1 year of paid experience performing community service work, providing information and referral services, or promoting community activities.
OR
NOTES(EQUIVALENCIES): Have an equivalent combination of education and experience.
KNOWLEDGE, SKILLS, AND ABILITIES
- Thorough knowledge of English usage.
- Knowledge of available community resources.
- Knowledge of community neighborhoods and areas populated by homeless individuals.
- Thorough knowledge of reference and research methods and techniques used in collecting, compiling, and organizing data.
- Thorough knowledge of moderately complex analytical principles and techniques.
- Demonstrated ability to prepare and present reports.
- Demonstrated ability to collect, compile, edit, classify, and tabulate statistical and qualitative data.
- Ability to establish and maintain a good working relationship with co-workers, clients, and the public.
- Demonstrated ability to explain an agency’s purpose, programs, and operations.
- Ability to maintain activity logs, prepare statistical reports and complete simple forms.
- Demonstrated ability to prepare and present ideas and information clearly yet concisely.
- Ability to communicate effectively.
- Ability to understand and explain community resources and services that provide assistance to the homeless.
- Ability to motivate others.
- Ability to research community resources.
- Work must be timely and precise, and attention to detail is necessary.
- Must be competent working with Microsoft Office® and communicating via e-mail.
SALARY: Commensurate with education and experience.
NOTE: Those eligible candidates who are under final consideration for appointment to this position will be required to submit to drug and alcohol testing and criminal background check.
Financial Disclosure:
This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.
To Apply:
Qualified and interested applicants must submit an employment application (including Letter of interest and resume) via the City’s online recruitment system at:
https://baltimorecity.wd1.myworkdayjobs.com/
Applications will be accepted on a continuous basis until filled.
BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER
