Operations Manager

Expectations:

The Operations manager is responsible for the safety, quality, and productivity of outdoor recreational manufactured products from beginning to end including all supporting departments and operations which may include CNC operations, Prepreg lamination process, wood fabrication, assembly, and other manufacturing processes to be included at a later date

Specific Responsibilities:

Passion To lead.

o Follows company procedures and policies, executes assignments as directed, and supports the team objectives.

o Analyzes and resolves work problems or assists workers in solving work problems.

o Promotes and ensures good Health Safety Environment practices are followed.

o Ensures customer quality standards are adhered to and related issues are responded to promptly.

o Expected to work closely with all production teams within Manufacturing to meet quality and production goals based on the production plan in support of Customer Orders.

o Analyze data and performance metrics to identify bottlenecks, inefficiencies, and areas for improvement.

Develop and implement data-driven solutions to address operational challenges and achieve key performance indicators (KPIs).

Proactively anticipate and mitigate risks to ensure smooth operations and continuity.

Lead by example and foster a culture of continuous improvement, teamwork, unity, and waste reduction.

Build and manage high-performing teams, providing guidance, coaching, and support.

Collaborate effectively with cross-functional teams to manage workflow, understand business forecasts, anticipate headcount needs, and plan operations accordingly to meet or exceed organizational goals.

Establishes daily labor adjustments needed to meet production schedules, using knowledge of the capacities of machines and equipment.

o Set daily operation schedules to ensure 100% on-time delivery.

o Find and expedite any items that are behind schedule ensuring delivery on time.

o Adjust labor needed for the daily schedule to meet production demands.

o Foster a culture of open communication, feedback, and transparency within the operations team and across departments.

o Collect and report production and quality data regularly to support data analysis and continuous improvement efforts initiated and maintained by the company, understand the metrics, and recommend improvements based on the data.

o Manage the employee resources within the various operations daily to support production requirements.

o Expected to act as a leader in the company. Manages by setting an example.

Effectively communicate information throughout the company

Create reports, using supporting data and facts to communicate concerns to other departments and management.

Schedule department meetings regularly clearly communicating improvements, goals, and objectives.

Provide oversight and direction to employees.

Work closely with other departments in problem-solving issues.

o Audit standard work practices and regularly review them for effectiveness.

o Work with maintenance to ensure preventative maintenance is done on time and report any concerns immediately.

o Provide quality control and quality assurance guidance to staff as needed.

o Identify/specify relevant quality-related and workmanship standards training needs.

Change Management and Adaptability

o Lead change initiatives effectively, managing resistance and fostering a positive attitude towards continuous improvement.

o Adapt to evolving business needs, market dynamics, and industry trends by implementing flexible operational strategies.

o Promote a learning mindset and encourage experimentation, innovation, and knowledge sharing within the organization.

People Person

o Excellent Oral, written, and in-person communication skills. must possess diplomacy and tact.

o Have a good sense of humor and be generally upbeat.

o Honest. Must keep company information confidential.

Dependable resource for all employees

o Decision-making and problem-solving of any technical or scheduling issues.

o Work closely with other departments in problem-solving issues.

o Fills vacancies, and absentee positions within the Department to ensure daily demands will be supported.

Perform Administrative tasks and projects as assigned.

o Basic material handling, moving material from storage area to area of operation.

Heavy lifting is required at times (weight can vary from 5 lbs. to 85 lbs.) with teamwork when necessary.

Industry Expertise

o Three to five years' experience in a manufacturing environment

o Three to five years' experience in a management-type role.

o Extended knowledge of the department and processes department expert or dependable resource for other team members.

o Extended experience with operations of CNC and Prepreg lamination equipment.

o Extended knowledge of hand/power tools

o knowledge of Lean Manufacturing, Continuous Improvement, 5S, and Kaizen

Driven and Self-motivated

Ability to work under pressure with limited resources, completing priorities and meeting deadlines.

Demonstrate problem-solving skills, including the ability to identify issues and propose solutions.

Excellent Attention to detail

Organized and orderly

Able to multi-task

Reliable

Enjoy tackling challenges and solving problems.

Able to work weekends and off-shift and be on call as necessary.

Skills and Experience Required:

Must have a Bachelor's degree in business or a technical discipline and experience with Six Sigma, Lean Manufacturing, 5S, or other defined Production systems

Experience in the outdoor market helpful

Computer skills are a must including but not limited to

o InfoR or other ERP systems

o Excel, Word, Project,

o Google Meet, Calendar, Sheets,

Excellent planning/execution skills

Excellent troubleshooting/problem-solving skills

Company Support:

Blue Cross Blue Shield of TN Insurance available after 90 days, Opt. Dental and Vision

o 100 % Employer-paid medical insurance for select medical insurance.

Company Supplied Employee Kayak Rentals and Classes

Paid Vacation after 6 months of employment,

Opt. life insurance, Short Term Disability

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and walk, talk, and hear. The employee is regularly required to stand; stoop, crouch bend, and twist, use hands to finger, handle, or feel; and reach with hands and arms. The employee must regularly lift and or move up/to 40- 130 lbs., with teamwork when necessary. The employee is regularly required to work in an unairconditioned environment with chemicals, fibers, and hot tools.

Work Environment

Workers are required to wear safety gear, such as safety glasses, Steel steel-toed shoes, and often required to wear safety gear such as gloves and hearing protection,. Depending on the materials and equipment involved, team members will experience exposure to loud noise or hazardous fumes, high heat work environment, chemicals, oils, or particles from various sources, including petroleum products, , burning plastics, metal filings, sawdust, paint or industrial cleaners. Workers must also pay attention at all times, as assembly line tools and machinery can potentially inflict serious injury as the result of negligence or breakdown.