Remote Operations Analytics Manager

Description

This position is incentive eligible.
Introduction

Do you have the career opportunities as a Remote Operations Analytics Manager you want with your current employer? We have an exciting opportunity for you to join Parallon, which is part of the nations leading provider of healthcare services, HCA Healthcare.

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Remote Operations Analytics Manager where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

As the Operations Analytics Manager, you are responsible for monitoring and understanding the overall AR and cash flow performance within their SSC. You are charged with ensuring the cash and AR KPIs are achieved and are able to identify any impacts due to on-shore, our global workforce, as well as automation initiatives. You will work cross-functionally with SSC Departments and Corporate SRT Leadership to optimize revenue performance goals. 

In this role, you will: 

• Analyze AR for impacts due to onshore staff & processes, our global workforce and automation initiatives 
• Responsible for supporting effective performance in key indicators in assigned area, such as cash flow, insurance aging, underpayment collections and denial management.  
• Identify trends in operational performance of onshore impacts as well as SRT initiatives and process improvement opportunities to ensure maximum impact to net revenue in assigned department(s).  
• Work with Operational and SRT leadership to develop future enhancements for current initiatives that are established.  
• Collaborate with Payer Analytics Manager, Operational leaders and SRT leadership on payer process changes to quickly adapt our current processes to optimize performance. 
• Use data mining tools to perform ad hoc analyses as assigned by department Director.  
• Facilitate design sessions and operational review meetings with SSC leaders, focusing on process improvements to communicate to SRT team.  
• Operational trainer/SME for vendor roll out and ongoing education needs 

What qualifications you will need: 

• Bachelor's Degree in Business or related field required. Equivalent work experience may substitute education requirements. 
• Minimum one to three years' experience in related area (with two of these years being healthcare management experience) or current participant in the Parallon Manager Trainee Program. 

"Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."

"Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Remote Operations Analytics Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employment Type: Full-time