Operations Manager (Remote)

Mitsui Collective Operations Manager

Title: Operations Manager

Reports to: Founder & Executive Director

Location: Remote; Cleveland / Northeast Ohio candidates preferred; Must be legally authorized to work in the US

Position Type: Full-Time, Salary

About Mitsui Collective: Mitsui Collective cultivates pathways towards Jewish embodiment. Our vision is to fully activate thriving, resilient, healthy, and diverse communities that embody Jewish values of equity, justice, compassion, and belonging in all our ways of being. We do this by offering workshops and retreats, developing online content and resources, and by working with Jewish nonprofits to bring the wisdom of embodiment into their work. We believe that every body deserves to be nourished, strengthened, and sustained.

We are currently a fully remote team based primarily in Cleveland, OH. As we implement our new strategic plan, we anticipate growth both carrying forward the momentum of our national work and deepening our local impact in Northeast Ohio. We support our employees' professional growth, give ample opportunity for creative expression and meaningful responsibilities, remain responsive and attentive, and create a healthy workspace that allows our staff and our community to thrive in nourishing dynamic partnership.

Job Description: We are seeking an experienced and dynamic Operations Manager to join our team.

This manager will be instrumental in overseeing the organization's operational and financial processes. This includes serving as the primary point person with our fiscal sponsor's finance department, supporting fundraising, grant reporting and management, and database management. You'll also work closely with our programs team to support communications and marketing, invoicing, data tracking, and other needs as they develop.

Listed below are the essential roles and responsibilities for this position. As a young growth-stage organization, these responsibilities are expected, within reason, to shift, change, adapt, and grow over time. Candidates for this role will show readiness to build in a new sector; ability to contribute your voice, knowledge, experience, and strategies; an entrepreneurial mindset ready for experimentation; and a track-record of independent, proactive project management skills and capacity. The ideal candidate will be a strategic thinker with a background in finance, data analysis, and operations who is eager to contribute to a growing organization centering holistic values-driven wellness across the Jewish community and beyond.

Key Responsibilities:

Operations and Management (25%)

• Create and implement standard operating procedures across the organization;
• Support hiring process for job candidates as organization grows;
• Support staffing and HR-related functions including updated systems for tracking working hours, vacation, sick leave, and other PTO; implementation of employee handbook; building and enhancing the organization's benefits package.
• Drive continuous improvement and optimization of organizational processes.

Finance and Budgeting (25%)

• Act as the primary liaison with our fiscal sponsor's finance department;
• Oversee budget reporting, tracking of payments (incoming and outgoing), cash flow management, and invoicing;
• Develop and implement financial strategies and processes to improve efficiency and accountability;

Fundraising and Donor Management (25%)

• Assist in fundraising efforts, including research on the field, foundations and individual donors.
• Manage and maintain the individual donor database, ensuring accurate and up-to-date records.
• Support the development and execution of fundraising strategies and campaigns.
• Provide support in grant tracking and grant reporting, including managing deadlines, establishing processes, and ensuring compliance with requirements.

Program Tracking and Development (15%)

• Monitor and track program areas, supporting data analysis in alignment with organizational goals and objectives;
• Track, analyze, and improve key performance indicators (KPIs) to ensure organizational efficiency and effectiveness;
• Manage data flow between individual programs / departments and overall organizational budgeting, cash flow, program expenses, faculty/teacher payments, and restricted funding requirements;

Technology and Tools Management (10%)

• Manage and oversee the use of organizational tools and software, including:
  • Work across existing platforms (Google Business Suite, Slack, Zoom, Mailchimp, Hootsuite, Dubsado, Motion);
  • Research, recommend, and implement new platforms for internal communications, project management, donor database / stewardship, donations, and client management;
  • Work closely with program team to research and implement public-facing platforms for membership, online learning, communications, and engagement;
• Leverage technology to enhance program and operational efficiency;
• Provide marketing and communications support as needed;

Important Skills, Training, and Experience:

• Bachelor's degree or equivalent work experience in Business Administration, Management, Finance, or related fields.
• 3-5+ years experience in operations management, finance, or related fields.
• Proven track record of independent, proactive project management and execution.
• Demonstrated experience with and/or ability to learn and apply skills and knowledge relating to the job responsibilities outlined above;
• Excellent organizational, leadership, and decision-making skills.
• Proficient in working with GoogleSuite (docs, sheets, forms) and/or Microsoft Office Suite, Mailchimp, and donor database, accounting, project management, and CRM platforms.
• Set priorities, work independently, multi-task with regular interruptions, problem solve, delegate tasks as appropriate, and coordinate projects successfully.
• Strong communication skills, both verbal and written.
• Work effectively in both in-person and virtual environments
• Work efficiently across time zones primarily across the US, and on occasion outside the US

The ideal candidate will confidently demonstrate the ability to:

• Work both independently and as part of a team.
• Excited to join and support the growing Jewish Embodiment field
• Value and co-create holistic professional environments that support and nourish a healthy workplace culture and community
• Share a professional commitment to antiracism and anti oppression work as complex, lifelong, and continuously unfolding practices that impact us on all levels of body and culture
• Hold and treat Mitsui Collective's work with intentionality, care, and discretion
• Work well in a nimble, relationship-driven culture that values creativity, iterative and responsive design, and emergent strategy
• Thrive in a collaborative team environment and maintain a caring growth mindset when sharing ideas and receiving constructive feedback

Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. We know that you may not have every skill listed above, and encourage applicants of all backgrounds, experiences, and perspectives to apply if you meet the large majority of required qualifications, are hard-working and self-starting, are ready to be on a nimble and collaborative team, and think you would be a fit for this role with Mitsui Collective!

Compensation and Benefits

Hours and Wages

• This is a full-time exempt position with paid vacation and sick time;
• Salary Range* $45-50K commensurate with skill and experience;

*This is not a guarantee of compensation or salary. A final offer amount may vary based on factors including but not limited to experience and geographic location.

Location

Mitsui Collective is currently a remote work environment based in Cleveland, OH. Staff should expect to convene a minimum of 3-4 times per year in person as a full team. Other virtual and in-person arrangements will be determined between the employee and supervisor. Additional work travel may be required on occasion.

Anticipated Start Date: March 18, 2024

Typical Working Conditions and Essential Physical Tasks

This position will work inside an office environment, as well as indoor and outdoor venues on occasion. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Regular sitting, standing, typing, and repetitive computer use. Occasional walking, standing, climbing, stooping, bending, pushing, pulling, lifting, kneeling, and twisting. Frequently communicates with others and must be able to exchange accurate information.

PTO and Additional Benefits

• Mitsui Collective office is closed for most Federal and Jewish holidays. Time off for office closings is not counted against an employee's personal time off.
• Starting employees accrue up to 15 paid vacation days a year and up to 30 sick days
• Employees are eligible to receive a taxable healthcare stipend;
• Paid parental leave policy;
• Semi-annual tech & workspace stipend is available;
• Flexible work schedule available, with expectations agreed upon in discussion with the employee's supervisor;
• Professional development funds are available;
• Benefits also include FSA account and Dependent Care Allowance, Worker's Compensation, and Unemployment Compensation;

TO APPLY:

Applications will be reviewed on a rolling basis until the position is filled.

To apply for this position, please complete the application form linked at the top of this page.

We want to learn more about your skills, experience, and interest in the role. The application form will ask you to submit your resume and contact information, and will guide you through a handful of brief questions. We estimate this process will take approximately 15-20 minutes to complete.

Selected individuals will be invited to participate in the following hiring process:

1. First round In-depth application including a short video introduction, three written response questions, and three video response questions. We estimate this process will take approximately 30-45 minutes to complete.
2. Second Round live video interview* with members of the Mitsui team (45-60 min)
   You may also be asked to submit one or more work samples from prior projects demonstrating success in the types of roles and responsibilities needed for this position. Applicants invited for a final round interview will also be asked to submit three references whom we may contact.

Application materials and video recordings may be shared with other stakeholders in the hiring process for feedback and review but will be held in strict confidence within the organization.

Additional interview rounds may be requested with Mitsui Collective staff and/or lay leadership. All candidates invited to round two (and beyond) who do not receive a job offer will receive a $180 honorarium in appreciation of the time, effort, and energy involved in this process.

Applicants with Disabilities

Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.

Equal Employment Opportunity

Mitsui Collective is fiscally-sponsored by ALEPH: Alliance for Jewish Renewal, who is an equal opportunity employer. Mitsui Collective provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, gender expression, age, alienage or citizenship status, creed, genetic predisposition or carrier status, national origin, disability condition, marital status, status as a disabled or Vietnam era veteran, or any other protected characteristic as established by law. In addition, the organization affirmatively seeks to advance the principles of equal employment opportunity as it applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. Employment is decided on the basis of qualifications, merit, and organizational need.

Mitsui Collective strives to center the diversity of insight, perspective, and experience brought by people from backgrounds typically underrepresented in Jewish communal and institutional life. Candidates from historically marginalized groups including but not limited to People of Color (Black, Asian, Latinx, Indigenous, multiracial, etc), Jews of Color, Sephardi and Mizrahi Jews, lesbian, gay, bisexual, trans, and gender non-conforming people, and people with disabilities are encouraged to apply. We also welcome applications from people of diverse religious, spiritual, and cultural backgrounds.