Operations Manager, Office Of The Ceo

U.S. Soccer Overview

We are U.S. Soccer and we are the future of sport in the United States. We embrace diversity, technology and global connections to drive the growth of our sport and serve our athletes and fans. We seek motivated, passionate, skilled people who can think, create and work on a team.

U.S. Soccer is a growing company that looks for team members to grow with it. U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture and an atmosphere for professional development.

The Federation’s core principles set organization-wide standards to identify and foster our culture and inform how we interact and hold each other accountable. These principles guide U.S. Soccer: We Win Together. We Aim High. We Champion Diversity, Equity & Inclusion. To be successful as a USSF employee, it is critical to demonstrate and live up to these principles every day and with every interaction with peers, stakeholders, and partners.

The Federation’s core values are the individual attributes and characteristics that staff embody to uphold the organization’s principles and succeed. These values guide our employees: Integrity. Commitment. Teamwork. Respect.

Position Description

Acting as a trusted partner, the Operations Manager will work closely with and provide direct support to the CEO of U.S. Soccer. The Operations Manager will manage complex executive movements, deliver real-time internal and external communications support, travel and participate in executive meetings alongside the CEO, and be a strategic administrative resource for a diverse and exciting range of executive projects.

As a member of the Strategy Team, a successful candidate is poised, professional, extremely detail-oriented with strong communications skills and the ability to problem solve, make judgment calls, and move quickly. Relevant prior experience would include success in a fast-paced environment with high-touch administrative and logistic responsibilities, and a proven ability to interact and positively partner with key stakeholders at all levels.

This is a dynamic role offering a direct impact and experiences around the highest priority activities at the Federation. With this, the role will require frequent travel, likely 50% to 75% of time.

Core Responsibilities

• Serve as a trusted partner to the CEO; travel with and participate in formal and informal executive-level meetings and events.
• Ensure the CEO is fully prepared and advised on schedule, meetings objectives, key messages, attendees, and necessary movements.
• Administer real-time follow-up activities and communications on behalf of the CEO; draft, update, prepare notes, reports and correspondence.
• Oversee the CEO’s on-the-ground administrative and operational needs, including supporting travel logistics.
• Align internal administrative processes to ensure seamless administrative support in all settings. May include managing Executive Assistant.
• Support in scheduling to strategically maximize the CEO’s time and impact, both internally and externally; identify upcoming events and milestones to engage in.
• Support in the management of an active database of stakeholders and stakeholder information relevant to CEO activities.
• Work collaboratively with executive and administrative teams and build trusted relationships throughout the organization.
• Demonstrate confidentiality and sound judgement at all times; positively represent U.S. Soccer and the CEO.

Minimum Qualifications

• 2-4 years experience with senior executive(s), organizational leaders, or key stakeholders in a fast-paced environment
• Able and willing to travel, nationally and internationally regularly (50% to 75% of time); ability to work non-standard hours, including nights and weekends.
• Strong, clear, articulate communication and writing skills; ability to communicate complex ideas easily
• Professional presence and demonstrated interpersonal skills to work with people from all backgrounds and in all settings.
• Extraordinary attention and commitment to detail
• Able to stay calm under pressure and work on short deadlines
• Exceptional organizational skills, with the ability to evaluate, prioritize, balance, and easily switch between multiple tasks or needs
• Strong judgment and ability to problem solve and make decisions quickly
• Uncompromising ethical standards, trustworthy, and demonstrated ability to maintain confidentiality.
• Strong time-management skills with ability for quick responsiveness
• Demonstrated fluency on Microsoft Word, Outlook, Excel and Power Point.
• Bachelor's or advanced degree with an excellent academic record
• Prior experience in relationship-building and high-touch stakeholder support.
• Demonstrated passion for soccer
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Preferred Qualifications

• Fluency in a foreign language a plus
• Based in NYC or other major market

U.S. Soccer is an equal opportunity employer that is committed to diversity, equity and inclusion, and prohibits discrimination and harassment of any kind on the basis of race, color, sex, religion, national origin, citizenship, pregnancy, sexual orientation, gender identity, age, disability, genetic information, military status, political belief, or any other characteristic protected under the law. This policy applies to all our employment practices within our organization.

We strongly encourage women, people of color, LGBTQIA, veterans, parents, and persons with disabilities to apply.