Essential Responsibilities
- Manage and supervise staff, including hiring, training, coaching/mentoring, and doing performance evaluations.
- Foster and promote a safe / positive culture within direct report team and collaborating teams.
- Demonstrate Shermco’s Core Values throughout your work responsibilities including Commitment to Safety, Accountability for Performance, Commitment to Excellence, Service to our Customers.
- Act as a guide for all members of the team to ensure the processes, procedures and standards are consistently delivered and adhered to, both at the department and Company level
- Develop and implement operational policies and procedures to ensure efficiency and effectiveness.
- Collaborate with other departments to ensure seamless operations and customer satisfaction.
- Ensure compliance with all relevant regulations and standards.
- Ensure that the team regularly participates in and complies with Company safety programs; employees have necessary new hire safety training, and that annual or periodic safety training is completed for all department employees; assist in the development, implementation and enforcement of workplace safety policies and procedures and with investigations of any accidents/incidents occurring in the department.
- Ensure the satisfactory resolution of concerns or issues, intervening in the more complex or sensitive issues with respect to customers, contracts, human resources, or safety.
- Manage budgets and allocate resources appropriately.
- Monitor and analyze operational performance metrics to identify areas for improvement.
- Identify and implement new technologies and processes to improve operations.
- Provide regular reports to senior management on operational performance and progress towards goals.
- Occasionally perform field work in order to support the team and business needs.
- Bachelor's degree in business administration, operations management, or electrical engineering preferred.
- 10 years of industrial electrical testing, commissioning, engineering considered an asset.
- Electrical testing and commissioning experience in a data center environment preferred.
- Several years progressively responsible experience with at least 2 years of experience in a Senior Management/Operations Management role
- Strong leadership and management skills
- Results-oriented individual with the ability to interpret and effectively manage multiple and competing priorities and timelines.
- Excellent communication and interpersonal skills to effectively communicate with all types of staff, including laborers, trades, technical, professional, management and senior or executive management.
- A professional demeanor and a commitment to a high level of customer service
- Ability to analyze data and make informed decisions.
- Experience with budget management and resource allocation.
- Knowledge of relevant regulations and standards
- Experience with implementing new technologies and processes.
- Be able to perform technical work when needed in the field.