Overview:
Careers close to home and your heart
Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.
Responsibilities:
The Pharmacy Operations Manager will be responsible for managing day-to-day operations and workflow processes including, but not limited to, data entry, dispensing department, medical records, purchasing department, and crediting/returns department.
Qualifications:
Experience:
Careers close to home and your heart
Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.
Responsibilities:
The Pharmacy Operations Manager will be responsible for managing day-to-day operations and workflow processes including, but not limited to, data entry, dispensing department, medical records, purchasing department, and crediting/returns department.
- Manage technicians, prepare schedules, and review staffing levels.
- Effectively communicate, lead, and support employees day-to-day.
- Ensure workflow processes for departments are running efficiently.
- Identify operational areas of opportunity that prevent goal achievement.
- Establish and manage departmental policies, procedures, goals, and objectives.
- Oversee and manage training processes in addition to the evaluation of current staff.
- Review performance data to measure productivity and inefficiencies for departments.
- Maintain and troubleshoot (and/or identify) software, hardware, and system utilities issues.
- Interview and hire new employees for specified departments.
- Maintain accurate and detailed reports and records.
- In-service facilities on internal pharmacy procedures and communications.
- Minimal travel including overnight stay as necessary.
- Support facilities, departmental goals, and the overall objectives of the Company.
- Comply with all laws, regulations, and standards of ethical conduct.
- Perform all job duties with a friendly, positive, and team-oriented approach.
- Comply with all Company policies, procedures, rules, and standards.
Qualifications:
- Bachelor's degree in business, healthcare, or a related field from a four-year college or university, or the equivalent combination of education and experience.
- Board Certified Pharmacy Technician (CPhT) required.
Experience:
- Five years' experience in operations or business. Healthcare, senior living industry, pharmacy, or long-term care environment preferred.
- Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.
- CB103