Address
Form of workOperations Manager
Who We Are
Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training, and fun activities! We provide: Competitive wages for high performance • 11 Paid Holidays • PTO • Tuition reimbursement • Guided Professional Development Plans • Summer Fridays • Weekly Wellness Sessions • Medical/Vision/ Dental • Employer Paid Life Insurance • Employer 401k Contributions • Employee Referral Bonus • Employee Assistance Programs •Company Picnics • Volunteer Experiences • Access to Free Financial Counseling
Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Culture, Innovation, Equity, Diversity, Inclusion and Belonging, and Green teams.
Responsibilities:
- Assist in developing business plans and strategies to align with the organization's goals.
- Oversees and coordinates with Director the activities of other account managers to achieve contractual goals
- Develop relationships with businesses, business associations, economic development agencies, etc.
- Coordinate recruitment events with businesses.
- Exposure to or knowledge of the Workforce Innovation and Opportunity Act (WIOA) and public workforce development system is preferred.
- Supports with creating Strategic Operational Procedures and documenting process flow.
- Managing recruitment events and creating operational processes for all departments to follow.
- Evaluates current in-office and virtual processes and provide process improvements
- Experience in one of the following areas: personnel, economic development, human resources, job development, sales, or account management.
- This role may have direct reports.
Work and Education Requirements:
- Exposure to or knowledge of WIOA and public workforce development systems, in general, is preferred.
- Experience in one of the following areas: personnel, human resources, job development, sales, or account management.
- BA or BS degree or the equivalent work experience
- 3-5 years’ experience as an Account Manager/Job Developer
- Excellent verbal and written communication skills
- Ability to work well in a fast-paced environment
- Results-oriented
- Must be able to work independently or in a team environment
- Ability to problem solve and work with a diverse customer base
- Must have the ability to work well with all levels of the organization and individuals with multiple barriers
- Must be able to handle assignments quickly and efficiently, meet deadlines, and handle confidential matters in a mature and responsible manner
- Must exhibit excellent interpersonal, organizational, and written communication skills
- Must be proficient in Microsoft Office Suite
Salary Range: $85,000 - $90,000 annually
COVID-19 Requirements
Please be advised that the City of New York has announced that under their COVID-19 Safety Mandate Programs, the COVID-19 Safety Requirement will be expanded to all City employees and all contracted employees. Under this program, all city and contracted employees must provide verification of their COVID-19 vaccination. As a City contractor, this means that all Grant Associates’ staff in our NYC program offices as well as all indirect staff whose time is charged to these programs must comply and provide verification of vaccination once hired.
About Us:
Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals. Grant Associates is a wholly-owned subsidiary of Advanced Personnel Management (APM) Group, a leading international provider of Human Services with offices in ten countries.
*Grant Associates in an Equal Opportunity Employer
