Ad Operations Manager/ Solutions Engineer

Our client, a global entertainment company, is seeking an Ad Operations Manager/ Solutions Engineer to join their dynamic team committed to evolving and maintaining a best-in-class video advertising business.

Pay Rate Range: $40.00 to $48.00 per hour depending on experience

Schedule: Monday-Friday, 8:00am to 5:00pm

Duration: 18 month W2 contract job

Location: Hybrid Schedule in New York City/Union Square

The experienced Solutions Engineer with a focus on digital advertising operations troubleshooting and will play a key role in providing Tier 1 and Tier 2 support, resolving ad delivery challenges, and ensuring the smooth operation of our ad serving environment.

Responsibilities:

• Manage digital campaign escalations from US and International Ad Operations teams.
• Build dashboards to monitor and troubleshoot video and display ads across direct-sold, programmatic, and in-house marketing deals.
• Generate reports to support campaign health and delivery workflows.
• Maintain detailed operational documentation for both internal and external consumption.
• Escalate issues to Product and Engineering teams, and drive prompt resolutions.
• Develop strong partnerships with Ad Sales, Engineering, Infrastructure, and Product teams to deliver on strategic and tactical channel objectives.
• Collaborate with peers to come up with creative solutions to resolve issues.

Required Qualifications:

• Minimum of 5 years of experience in digital advertising operations or support, digital media trafficking, preferably with a focus on video advertising technology.
• Minimum of 3 of experience working with Google Ad Manager/GAM or FreeWheel ad servers preferred.
• Strong presentation and documentation skills including experience working with Confluence, Power Point, and LucidChart.
• Experience tracing ad calls using proxy and debugging tools to interpret ad responses and troubleshoot VAST errors.
• Strong understanding of digital advertising specs including VAST and VMAP.
• Knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Demonstrated ability to effectively communicate complex concepts to technical and non-technical audiences.
• Excellent interpersonal skills with the ability to collaborate and partner across multiple teams and organizations.
• Strong analytical and critical thinking skills.

Preferred Qualifications:

• Experience writing SQL queries and working with large sets of data.
• Experience with Operative, order management system.
• Experience with various digital advertising servers and ecosystems.

Join us in shaping the future of digital advertising. Apply now to be part of our innovative team!

Russell Tobin / Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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