Company

Towson UniversitySee more

addressAddressCampus, IL
type Form of workFull-Time
CategoryEducation/Training

Job description

The Operations Manager may be assigned to tasks in one or more of the sections below, based on the operational needs of the department.

Event Coordination and execution

  • Make management decisions regarding how best to approach, execute and support events.  Make decisions on what services can and will be provided.  Oversee and manage activities related to parking events, to include serving as the primary contact to coordinated support, execute and finalize event billing and records.  Responsible for coordinating with vendors for services, staffing, etc.  Ensure appropriate communication is provided to campus and customers regarding events that will impact parking.

Enforcement & Account Research

  • Responsible for all operational aspects of Parking Field Operations to include enforcement, event field management, special projects, and coordination and/or completion of general parking facilities maintenance.  Manage logistical support for set ups, breakdowns, and posting of roadway signage for events, construction etc.
  • Responsible for researching and making decisions about towing, suspending the issuance of citations, voiding citations, exceptions, ect.   

Postal Services

  • Oversight and management of all operational aspects of post office to include Departmental & Student Mail & packages, Special Deliveries, Bulk Mailing services, retail Services etc.  Responsible for ensuring compliance with state, federal, and campus policies, procedures, and laws to include USPS Regulations, Driver Clearances, Accident reporting, Drug Screening Compliance, Employee Training etc.
  • Oversight of Postal related Software and hardware, to include coordination with IT support and/or vendor to address, resolve etc.

Administrative Tasks

  • Responsible for ensuring professional customer service to include responding to customer inquiries and resolving issues.  Ensure policies and procedures are created and updated as necessary.

Personnel

  • Responsible for all personnel tasks to include recruiting, training, personnel management, reviews, etc.  Ensure staff are properly trained and meeting expectations.  Track and review team member performance to ensure professional and efficient service, proper enforcement, package/mail distribution & team member compliance with established policies & procedures, etc.
  • Bachelor's Degree with two years of related work experience.
  • Must be comfortable managing staff, dealing with difficult customers and situations. Must be able to work with industry specific technology. Be detailed oriented and able to adjust to constantly changing requests and other situations while maintaining operations.
  • Must be able to see big picture and make decisions and adjustments based on the situation and other things that could impact operations to include events, closures, policy changes, weather etc.
  • This position requires excellent verbal and written communications skills, excellent organization skills, ability to multi-task, professional demeanor, ability to work with sensitive and confidential information, team oriented and ability to remain calm when faced with problems while quickly identifying and implementing solutions.

Services provided by the department, and in particular this position, will require the incumbent to have the flexibility to work modified work schedules to include evenings, weekends, and holidays. 

Refer code: 7833396. Towson University - The previous day - 2024-01-17 00:42

Towson University

Campus, IL
Jobs feed

Retail Sales Lead

Dick's Sporting Goods

Lexington, KY

$35.9K - $45.5K a year

Assistant Manager(01376) - 102 Plaza Dr

Domino's Franchise

Lawrenceburg, KY

$30.8K - $39K a year

CASHIER (FULL TIME AND PART TIME)

Bon Appetit

Lexington, KY

$15 an hour

Cleaner / Housekeeping - Warehouse

Kellermeyer Bergensons Services

Lexington, KY

$15 an hour

Surgery Orthopaedic Physician

Angel Medical Center

Franklin, NC

Surgery Orthopaedic of the Hand Physician

Mission Hospital

Asheville, NC

2nd Shift Quality Inspector

Harbor Steel & Supply

Lexington, KY

$20 - $25 an hour

Sales Associate - Chico's

Chico's Fas, Inc. - Retail

Lorida, FL

Emergency Room RN

Brigham City Community Hospital

Brigham City, UT

Sales Associate - Chico's

Chico's Fas, Inc. - Retail

Virginia, United States

Share jobs with friends

Related jobs

Operations Coordinator

Sales & Operations Planning Lead Coordinator

Caterpillar

East Peoria, IL

2 days ago - seen

Operations Coordinator (6AM)

Cdw

Vernon Hills, IL

a month ago - seen

Ryan Learning Center Operations Coordinator

The Art Institute Of Chicago

$36.6K - $46.3K a year

Chicago, IL

2 months ago - seen

Operations Coordinator Labs

Northwestern Medicine

Chicago, IL

2 months ago - seen

Coordinator, Athletic Operations/ Assistant Baseball Coach

Joliet Junior College

Joliet, IL

2 months ago - seen

After Hours & Weekend Operations Coordinator

Us Cargo Brokers, Inc

$20.50 - $24.69 an hour

Dale, IL

2 months ago - seen

Data Processing Coordinator – Rail Customer Operations

Phoenix Technical Solutions

$26 - $32 an hour

Chicago, IL

2 months ago - seen

Operations Coordinator-Central Specimen Receiving Full-time Days

Northwestern Memorial Healthcare

Chicago, IL

2 months ago - seen

Operations Coordinator, Specialty Clinics

Northwestern Memorial Healthcare

Chicago, IL

2 months ago - seen

Operations Support Coordinator

Steris

Chicago, IL

2 months ago - seen

Operations Coordinator - Central Region

Cushman & Wakefield

$59.9K - $75.9K a year

Chicago, IL

2 months ago - seen

Operations Coordinator - Bilingual

Ko Business Solutions

Aurora, IL

2 months ago - seen

Bilingual Operations Coordinator

Midway Staffing, Inc.

Aurora, IL

2 months ago - seen

Education Coordinator - (Directly Operated Sites)

Chicago Commons

$47.7K - $60.4K a year

Chicago, IL

3 months ago - seen

Coordinator - Airport Operations Station Support

United Airlines

Chicago, IL

3 months ago - seen

Coordinator, Operations

Estes Forwarding Worldwide

Des Plaines, IL

3 months ago - seen

Coordinator, Business Operations

Chicago Public Schools

Chicago, IL

3 months ago - seen

Program Coordinator, TechForward Operations Specialist, Kaplan Institute

Illinois Institute Of Technology

Chicago, IL

3 months ago - seen