Operations Assistant - Client Relations Team

About the Company:

Built by the #1 Business Expert in the world, Cardone Training Technologies has become one of the most trusted names in the sales industry. For over thirty years, Grant Cardone has helped companies expand sales, increase transaction profitability, and reduce turnover all by disrupting the status quo by implementing his proven, industry-leading processes, through management, and training technology.

Founded and led by CEO, Grant Cardone, a New York Times bestselling author, international social media influencer, renowned speaker, trainer and coach to fortune 500 companies as well as a real estate mogul, Cardone Training Technologies takes a cutting-edge, disruptive approach to sales, marketing, social media and consulting to give businesses an opportunity to increase their revenue and expand their market share.

This is full-time onsite Monday to Friday 9am to 6pm in Aventura, FL - No remote options

Job Description:

The Client RelationsOperations Assistant works closely with Client Relations Leadership and Company Executives to execute the expansion of all communication lines of CTTI to create consistent up-stats in the TOP LINE REVENUE of the company.

Responsibilities:

• Works closely with the Client Relations & Sales Management team to plan, deliver, manage, and constantly train new hires
• Works across various departments to provide the most comprehensive & consumable information when needed
• Managing Hubspot CRM workflows and deal status for Client Support & Concierge department.
• Defines, tracks and reports on key metrics that indicate sales effectiveness ● Communicates consistent metric updates to department leaders
• Collaborates to alert department leaders pending cancellations, addendums and open cycles.
• Developing and implementing new systems to streamline standard operating procedures for sales
• Conducts periodic audits on the CRM to make sure every account is getting the proper support.
• Update, review and provide daily stats to the Client Relations Director.
• Organizes an ever-changing schedule relating to Client Relations Team • Works on miscellaneous projects as directed by the Client Relations Director and Executive Team
• Performs general administrative duties such as TV casting, copying, typing correspondence, research, etc., daily.
• Run basic reports & graphs from company’s CRM system
• Assist with preparation for company events

Requirements:

• One or two years in a similar role
• High School diploma or GED preferred
• Outstanding organizational and time management skills
• Experience with Google Sheets or Excel
• Experience with reporting and analyzing data
• Technical expert with the ability to learn new software programs
• Competent problem solver
• Experience with HubSpot or Salesforce
• Must be able to respond quickly in an environment of changing prioritize
• Ability to effectively prioritize and manage your time to address multiple responsibilities in a fast-paced, professional environment.

Cardone Enterprises is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Hours: Monday through Friday 9am-6pm, with Overtime requirements on some weekends for events.