Operations Administrative Assistant

Who we are:
ITRCC is dedicated to delivering outstanding customer service focused on safety and built around our core values: Customer Service, Respect, Excellence, Stewardship, and Teamwork. Spanning 157 miles, across northern Indiana, ITRCC implements our core values to offer a safer and more efficient way of commuting.
Why we’re different:
ITRCC’s efficiency relies on our team members; at the ITRCC you won’t just be part of a company, you will be part of a family who respects their members and strives to cultivate sustainability. We are actively involved in the community and care for the wellbeing of our team members. We understand the importance of work/life balance while offering hybrid schedules for flexibility and productivity.

Summary:

The incumbent reports directly to the operations management team, but exists to provide broader support to the entire organization.

Relationships:

• Works directly with
  • Operations
  • Roadway
  • EH&S

• Works indirectly with
  • Toll Ops
  • Finance
  • ESG and HR
  • Customer Service
  • Other internal and external stakeholders

Responsibilities:

• Performs all tasks safely, complies with all internal and external safety requirements, supports ITRCC safety culture, attends all safety trainings and completes all compliance trainings as required by ITRCC.
• Uphold ITRCC’s core values: Customer Service, Respect, Excellence, Stewardship and Teamwork (CREST).
• Handle scheduling of meeting and appointments for Operations team including preparatory activities;
• Assist with travel arrangements;
• Establish and maintain an effective fuel tracking system with the ability to generate monthly departmental usage reports for budgeting purposes;
• Available to assist with ITRCC visitors;
• Manage files and order office supplies;
• Prepares expense reports as directed;

• Process incoming and outgoing US Mail as well as inter-departmental correspondence;
• Facilitates fleet title / registration needs with both the Bureau of Motor Vehicles (BMV) and Department of Revenue (INDOR);
• Heavy data management utilizing ITRCC’s asset management system to generate routine monthly or special reports;
• Works closely with the Fleet and Facility Analyst for inventory and asset tracking, maintaining the database;
• Completes specific departmental projects, tasks, and assignments as directed by department managers;
• Cross-trained with Claims Analyst and Infrastructure Administrative Assistant to ensure a continuous flow of work accomplishment and
• All other duties as assigned.
• Regular reliable attendance.

Qualifications:

• Associate degree preferred
• Organized, detail oriented, accurate with attention to small details;
• Proficiency in Microsoft Office programs and Outlook, with a heavy emphasis on Excel;
• Effective verbal and written communication skills;
• Must display a team-oriented personality with a strong desire for success in all aspects of the business; and
• Must possess and maintain a valid driver’s license

Desirable Experience:

Working Conditions:

• Frequent Standing, Walking and Sitting.
• Frequent Talking and Hearing.
• Minimal Physical Effort.
• Moderate Computer Usage.
• Minimal Travel Time