Onboarding Specialist

Do you thrive on making new hires feel like they’ve found their professional home?

ActionLink is seeking a personable Onboarding Specialist to create an informative and welcoming experience for new talent! 

We are a leading marketing services organization that delivers skilled display merchandising, customized sales campaigns, and product training initiatives to retail establishments nationwide. We work closely with a diverse group of global technology manufacturers and consumer product companies with a mission to promote their innovative products, boost their brand presence, and enhance the overall retail service experience for customers.

Position Overview

The Onboarding Specialist plays a critical role on ActionLink's Talent Acquisition Team in ensuring a seamless transition for newly hired employees who work remotely or as part of a nationally distributed field team. The Onboarding Specialist focuses on providing virtual support, training, and guidance to new hires, ensuring they feel welcomed and equipped to succeed in their roles, regardless of their physical location.  

Come be a driving force behind our goal of successfully integrating new hires for continued business success!

What We Offer

• $16.00 - $17.00 hourly pay range
• Monthly bonus potential as department KPIs are met
• Fully remote work environment
• Full Time, 40 hours per week
• Medical, dental, vision, life, and prescription insurance plans
• Laptop plus monthly internet/phone stipend
  
• W2 employment with biweekly pay schedule & direct deposit
• 401(k) option with employer match
• Paid vacation, personal, & sick time
• Paid holidays

Duties

• Coordinate and deliver remote onboarding initiatives tailored to different roles and departments
• Assist new employees with completing necessary electronic new hire paperwork, including tax forms, employment documents, and any other required forms or documentation
• Conduct virtual sessions via video conferencing tools to demonstrate how to access applicable employee accounts and activate logins/registrations
• Address new hire questions promptly related to remote work logistics, communication tools, and employee platforms
• Coordinate with IT to ensure new hires are provided with proper computer equipment and remote hardware/software set-up
• Be available for virtual Q&A sessions and resource support as needed
• Monitor new hires’ progress during the onboarding process
• Ensure accurate record-keeping within all applicable digital systems

Qualifications

• 1-2 years of experience administering human resource processes and procedures
• Proficient in cloud-based systems and/or software used for onboarding new hires and maintaining employee records
• Ability to multi-task and work productively in a high volume new hire environment
• Excellent interpersonal communication skills (written and verbal)
• Proven time management and organizational skills with attention to detail
• Positive attitude and the ability to work well with a team of co-workers
• Understanding of employment law, insurance regulations, and third-party record keeping and administration
• Knowledge of state and federal employment regulations
• Able to problem-solve quickly to help resolve new hire inquiries
• Proficient in Microsoft Office applications
• Must maintain a high level of confidentiality

Work Environment 

• Ability to work remotely
• Access to a quiet home office space with high-speed internet connectivity
• Flexible scheduling availability to work some weekend hours - up to twice per month as needed/requested

Physical Requirements

• Must be mobile and able to sit for periods of time
• Must be able to use a computer, keyboard, mouse, phone, and other standard office company issued equipment

Equal Opportunity Employer