On-Site Assistant Community Manager

The On-Site Assistant Community Manager is responsible for assisting the Community Manager to help oversee the community association. The On-Site Assistant Community Manager assists with responses to board member and homeowner inquiries. This person will assist to obtain contracts and proposals and handle administrative tasks.

Essential Functions:

• Assist with responses to board member and homeowner inquiries.
• Assist in obtaining contracts and proposals.
• Respond to phone and email inquiries.
• Update the website and calendars accordingly.
• Provide high level of customer service to residents and potential HOA needs
• Assist with the process of architectural and pool applications.
• Complete community compliance inspections.
• Complete facility/amenity walkthroughs and safety checks daily/weekly.
• Collaborate with the board and committees to implement goals and projects.
• Implement record keeping processes.
• Attend day-time meetings when needed.
• Meet with vendors on site and oversee the job expectations of daily/weekly vendors.
• Complete special projects as assigned.
• Act as an onsite liaison when needed for the Board and management team to homeowners or others working on site.
• Assist with amenity-related duties.
• Assist in day-to-day administrative tasks.

Knowledge, Skills, and Attributes

• Knowledge of Microsoft Word and Excel
• High quality standards and strong attention to detail
• Ability to organize and maintain records
• Strong customer service, interpersonal, verbal, and written communication skills
• Self-motivated and positive approach, good organizational skills, ability to prioritize, multi-task, and meet deadlines
• Attendance and punctuality are mandatory
• Flexibility to work additional hours to meet deadlines
• Professional appearance and manner
• Ability to problem solve and maintain accuracy

Working Conditions:

Work is performed inside an office environment. Level of noise is usually moderate, and temperature is controlled. Weather conditions will vary when completing outdoor tasks such as driving/walking the property.

Job Type: Full-time

Pay: $37,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 1 year

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Administrative experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person