On-Call IT Field Service Technician

```Overview```
We are seeking a skilled and customer-oriented Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and resolving hardware and software issues for our clients. If you have a strong background in computer networking, Windows operating systems, and excellent customer service skills, we want to hear from you!

```Responsibilities```
- Install, configure, and troubleshoot computer hardware, software, and peripherals
- Diagnose and resolve technical issues related to computer networks, operating systems, and applications
- Collaborate with clients to understand their technical requirements and provide appropriate solutions
- Perform routine maintenance tasks such as system updates, patches, and backups
- Provide technical support via phone, email, or in-person visits
- Document all service activities and maintain accurate records of client interactions
- Ensure customer satisfaction by delivering timely and effective solutions

```Skills```
To excel in this role, you should possess the following skills:
- Strong knowledge of computer networking principles and protocols (TCP/IP, LAN)
- Proficiency in Windows operating systems (Windows 7/10)
- Experience with ticketing systems such as Jira or SCCM
- Familiarity with Active Directory administration
- Knowledge of Windows Server environments
- Proficiency in Microsoft Office suite (Word, Excel, Outlook)
- Excellent troubleshooting and problem-solving abilities
- Strong customer service skills with the ability to communicate technical information effectively

If you are a motivated individual with a passion for technology and providing exceptional customer service, we encourage you to apply for the position of Field Service Technician. Join our team and take your career to the next level!