Office Services Assistant

The safety and wellbeing of our customers and employees is our top priority. Most of our Corporate office operates remotely as we continue to closely monitor COVID-19 updates at the national and local levels (some positions may operate on-site).
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Populus is an amazing company where our employees stay because they love their teams and the growth opportunities. Additionally, we offer a competitive 401K match, a generous paid time off package, and Health Benefits.
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Our mission is to provide a broad range of quality financial products and services delivered with best-in-class customer service. We work and lead with integrity, and we celebrate employees who exemplify our values. Come join our team!
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This position is responsible for mail distribution, managing facilities maintenance, and performing various administrative functions associated with the role. This is a department of one so the successful candidate must be reliable and able to work without constant oversight.

Major Responsibilities

• Operates mail service equipment postage, complex inserts, and sorters.
• Serves as liaison for mail service and other departments.
• Delivers supplies needed for mailing projects.
• Sorts, distributes and collects USPS, FedEx mail and UPS packages.
• Tracks and maintains records and logs of mailing.
• Picks up and delivers materials for special mailings.
• Initiates planned maintenance programs for a variety of equipment in the office.
• Manages service calls with vendor for any issues within the building.
• Responsible for ordering supplies and inventory of supplies, including tracking status and orders.
• Serves as backup at receptionist desk during absences or lunches.
• Miscellaneous office assistance as requested.

Key Competencies

• Communication Proficiency
• Self-Motivated
• Time Management & Reliable
• Customer/Client Focus
• Phone Etiquette

Other Internal/External Interactions

• Corporate Employee
• Outside Vendor
• Building Management Personnel

Minimum Qualifications

• High School education or equivalent.
• Must have positive attitude.
• Must be a Team player.
• Excellent customer service and relations.
• Strong multi-tasking and organizational skills.
• General PC knowledge (Microsoft Word, Excel, and Outlook).
• Strong phone handling skills.

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Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major responsibilities.

While performing the duties of this job, the employee is regularly required to sit, stand or walk; use hands to finger, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 50 lbs.

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in some work environments can be moderate.

Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this job.

EEO Statement
Populus Financial Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. **

Location: Irving, Texas

Job Type: Full-time