Office Manager/Technician

Advantage Physical Therapy is actively seeking an Office Manager/Technician at our Physical Therapy office, in Mount Pleasant, SC. Advantage Physical Therapy is an outpatient clinic that specializes in reducing pain, restoring movement and increasing your daily activity by re-building your strength. The schedule is full time work hours, Monday through Friday, 8am-5pm.

Position Summary: The Office Manager/Technician is responsible for the daily operations of the location including managing the clinic & assisting in the flow of the clinic operations. Positive patient interactions & attitude is required.

Major Duties and Responsibilities

• Oversees daily office operations and delegates as needed.

• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.

• Create an atmosphere of team building for the site and set a professional example for staff.

• Responsible for patient insurance verification, taking patient payments, and building relationships with the billing company.

• Maintains confidentiality of all staff & patients.

• Assists therapist with flow of clinic & patient interaction.

• Greets patients with positive welcoming & proceeds with functions needed to enter clinic: Covid precautions & restrictions.

Knowledge, Skills and Abilities

• Prior management of a Physical Therapy practice a plus but not required

• Knowledge of organizational policies, procedures and systems.

• Knowledge of clinic office procedures.

• Knowledge of computer systems and applications.

• Knowledge of medical practices, terminology, and reimbursement policies.

• Skill in planning, organizing, delegating and supervising.
• Skills in social media marketing and creating posts.

PHYSICAL DEMANDS

• Ability to lift or move equipment.

• Ability to stand and walk for limited periods of time.

• Ability to sit for extended periods of time.

• Ability to enter data into a computer via a keyboard.

• Ability to occasionally reach, bend, stoop and lift up to 30 lbs.

• Ability to occasionally squat and lean over.

• Ability to see and understand data on a computer screen.

SUCCESS FACTORS

• Excellent Time Management/Organized

• Open Communication/Positive

• Goal Driven

• Excellent Customer Service

• Juggles Multiple Priorities

• Accuracy and Attention to Detail