Office Manager (Work From Home)

Conserva is the industry leading provider of residential and commercial irrigation service and installation. We provide outstanding customer service while working to improve irrigation systems across the county.

This position is primarily work-from-home. As a Conserva office administrator and customer support expert, you are a self-starter with outstanding organizational skills who has experience with office management and the Microsoft suite of products. You will be primarily responsible for duties including answering incoming phone calls, working in our CRM enterprise software to schedule customers, follow up on open proposal and invoices, commencing the initial sales process with our proven sales training, purchasing office supplies and taking proper inventory, and providing customer service and business support in various ways whenever necessary.

BENEFITS AND COMPENSATION

• Health, vision, and dental insurance available
• Competitive compensation
• Paid time off

RESPONSIBILITIES

• Answering a high-volume of incoming phone calls and delivering world-class service to our customers
• Provide administrative support in lead generation, customer loyalty, accounting, daily office procedures, etc.
• Answer all incoming sales, service, and vendor phone calls
• Coordinate the installation and service department
• Maintain databases such as Contact Management System, Access, etc.
• Manage customer mailings, incoming mail, and email
• Manage calendar of events
• Update and manage various reports and programs (sales, phone, loyalty, etc.)
• Order inventory and supplies

REQUIREMENTS

• 1+ of experience in office administration
• Outstanding organizational skills manage multiple priorities in a timely fashion
• Exposure to customized Customer Relationship Manager (CRM) systems
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Word, Excel, and Powerpoint
• Problem solver and systematic in approach

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Administrative experience: 1 year (Preferred)

Work Location: Hybrid remote in Rogers, AR 72756