Dental Office Manager

Exo Dental is a brand new, state-of-the-art dental surgery center located in Rogers, AR. Our office is looking for an Office Manager who will actively participate in creating the best work environment for both staff and patients.

Dental Office Manager Job Description

We are currently looking for a driven and team-oriented Dental Office Manager to oversee all administrative operations in our Dental Office. You will take charge of all admin responsibilities for front-office employees, including reception and dental assisting specialists.

To excel in this role, you should be self-motivated, highly organized, a good communicator, and have the talent to inspire teams. It is important that the prospective candidate understands how to manage staff schedules, billing systems, and oversee day-to-day operations.

Dental Office Manager Responsibilities:

• Provide exceptional patient care and customer service
• Maintain an office environment that ensures optimal patient care and hospitality
• Develop and implement strategies to enhance patient satisfaction and loyalty
• Manage and supervise staff
• Foster a positive work environment that encourages teamwork, collaboration, and professional growth
• Oversee and supervise front and back office staff, ensuring smooth operations
• Train and onboard new employees, familiarizing them with their roles and responsibilities
• Carry out policies and procedures, holding each position accountable for their job duties
• Provide ongoing training and support to front office positions
• Handle various administrative tasks, including AR management and processing insurance claims
• Utilize software systems to compile, store, and retrieve data for managerial reporting
• Ensure compliance with relevant state dental laws, health and safety regulations, and company policies
• Collaborate with HR to address employee issues, facilitate recruitment, retention, and termination processes
• Present comprehensive treatment plans to patients, addressing their dental needs
• Communicate effectively, both verbally and in writing, with staff, patients, and external stakeholders
• Maintaining the dental clinic’s cash control, staff schedules, general ledger, and billing system
• Coordinating the day-to-day execution of office practices that increase productivity and efficiency
• Responding to clinical and operational issues in a timely and professional manner

Dental Office Manager Requirements:

• A high school diploma or relevant certification is required.
• A minimum of 2 years of dental administration experience.
• Should have exceptional leadership and problem-solving skills.
• Dedicated to delivering excellent customer service.
• Must be friendly, professional, and highly organized.
• Attention to detail and an excellent communicator.
• Solid understanding of dental billing and insurance procedures.
• Previous dental experience is beneficial.

Being a part of a dental start up is an extremely rewarding experience and offers tremendous growth potential for those looking to excel!

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Management: 2 years (Preferred)

Work Location: In person