Office Manager

Allamakee County Assessor's Office

Is accepting applications and resumes for the position of

OFFICE MANAGER

JOB SUMMARY: Responsible for customer service, credits and exemption applications, transfers of property, sales data entry, claims, general office tasks. Performs other duties needed as designated by the Assessor.

ENTRY REQUIREMENTS: High school diploma or GED equivalent. Ability to read legal descriptions, knowledge of Microsoft Office & Excel, Adobe Acrobat Pro. Must have a valid Iowa Driver's license.

Applications are available at the Allamakee County Assessor's Office from

8:00 a.m.-4:00 p.m. Monday-Friday or https://allamakeecounty.iowa.gov/employment

We must have the application filled out and sent to us as well as your resume. Please visit https://allamakeecounty.iowa.gov/employment to download the application and email it to kroney@allamakeecounty.iowa.gov.

Purpose of Position:

Under general supervision, provides various support services within the County Assessor’s office. Work includes mapping, customer service, general office, clerical and related administrative support operations.

Essential Job Duties & Responsibilities:

The following duties are typical for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

Provides customer service to the public in a professional courteous manner. Assists customers in the Assessor’s office by answering questions or providing information. Prepares homestead, military and all other credit and exemption applications. Learns requirements and deadlines for these credits and exemptions and is able to explain them to the applicants. Enters and maintains all applications in current administrative software package.

Performs various secretarial duties including answering telephone, claims, tax estimates, address changes, customer requests, ordering office supplies, inventory, billing, deposits, petty cash, mail, assessment rolls, forest reserve, and computer data entry.

Process name changes on deeds and contracts. Enter sales data and maintain sales record books.

Electronic mapping duties as required.

Attend schools, conferences and seminars as required by the Assessor.

Knowledge, Skills and Abilities Required:

Knowledge of standard office practices and procedures.

Knowledge of basic accounting practices.

Knowledge of the various forms available in the Assessor’s office.

Knowledge of procedures for signing up county residents for programs offered through Assessor’s office.

Knowledge of procedures along with the ability to read legal descriptions, and transfer ownership of real estate on appropriate software utilized in the Assessor’s office.

Skill in dealing with the public in a courteous, helpful manner.

Ability to operate standard office equipment such as telephone, computer, and photocopier.

Ability to maintain orderly electronic files and records using standard filing sequencing systems.

Ability and desire to learn new technology and methods of accomplishing the goals of the Assessor’s Office.

Entry Requirements:

High school diploma or G.E.D. equivalent. Computer literacy. Possession of valid State of Iowa Driver’s license.

Work Environment:

Works inside, primarily at a desk. Uses standard office equipment. Deals directly with the public in office and on the telephone.

Minimum Physical and Mental Abilities Required to Perform Essential Functions

Physical Requirements:

Manual and finger dexterity sufficient to use calculator, computer keyboard, and related office equipment. Sensory requirements regarding numerical/clerical and forms perception, vision requirements (see numbers, figures etc.) at a distance of 20" or less... Requires periods of sustained standing at counter, periodic bending, stooping, reaching (horizontal and vertical), climbing steps, lifting and moving records and books of moderate weight (less than 50 lbs.).

Cognitive Demands:

Requires the ability to compare, copy, compile and compute data using clerical, numerical and form perception using plat books, aerial photographs, soil survey maps, deeds, contracts, and related information sources. Requires basic math skills (addition/subtraction, multiplication/division) and demonstrated keyboarding and related

computer skills. Reads legal descriptions and computes rates, ratios and percents. Ability to use cooperation and teamwork to accomplish objectives.

Language Ability & Interpersonal Communication:

Speaking and hearing ability sufficient to deal effectively with a broad spectrum of clients. Requires the ability to interview clients to obtain basic background information, write identifying information, counsel, and advise people, understand the meaning of words and use them effectively, to obtain information related to people and data by following established processes and procedures.

IPERS is a benefit of this position.

Job Type: Full-time

Pay: $20.33 - $21.98 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Education:

• High school or equivalent (Preferred)

Work Location: In person