Job Description
The Office Manager will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety.They are responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation.
Energetic professional who doesn't mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Responsibilities
- Secure all Trailing Documents from customers.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Ask each customer for referrals and explain our referral program.
- Share training and education knowledge and expertise with team members.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Provide exceptional customer service.
- Be outstanding at relationship building.
- Maintains inventory of office supplies and forms - places orders weekly.
- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
- Provides on-going support to insurance clients as needed.
- Stay up-to-date on industry market trends and best practices
Requirements
- Property/Casualty Insurance License
- Insurance industry experience
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Professional phone etiquette.
- Career minded vision.
- Problem-Solving Capabilities.
- Works well with other employees and is a team player with a positive attitude.
- Display leadership competencies, including ability to delegate, engage, and inspire others.
- Strong work ethic and leadership skills.