Office Manager

About Us

At Twin Cities Auctions, we're not just about selling cars; we're about driving change and innovation in the automotive sales industry. Our commitment to excellence in customer service is matched only by our dedication to creating a vibrant, positive workplace. We're on the lookout for an Office Manager who's not just looking for a job, but a career journey with a company that values growth, adaptability, and integrity.

Job Description

As the Office Manager at Twin Cities Auctions, you'll be more than just a cog in the wheel. You'll be the engine that keeps the office and customer processes running smoothly and efficiently. This is a role for someone who relishes the challenge of complex customer interactions, excels in team leadership, and thrives in maintaining order in a fast-paced, ever-changing environment.

Duties and Responsibilities

• Inspire, hire, and develop a high-performing team, fostering a culture of growth and excellence.
• Oversee day-to-day operations, ensuring all supervised positions are aligned with company goals.
• Proactively manage office supplies, anticipate needs, and handle procurement.
• Conduct meaningful performance reviews, providing constructive feedback and development opportunities.
• Address and resolve employee and customer service issues with integrity and poise.
• Improve company processes and procedures to create greater efficiencies and accuarcy
• Safeguard financial transactions and oversee cash handling procedures.

Requirements

• Associates degree or more college
• Background in automotive sales or vehicle business knowledge advantageous.
• 3+ years in management or similar role, demonstrating a trajectory of growth and skill development.
• Proficiency in MS Office Suite and adept in adopting new technology.
• Outstanding communication skills, both verbal and written.
• A track record of excellent customer service.
• Efficient typing skills (minimum 45 WPM) and basic 10 Key proficiency.
• Capable of multitasking effectively in a dynamic, fast-paced environment.
• Basic understanding of accounting principles and inventory management.
• Strong conflict resolution skills.
• Bilingual abilities are highly regarded.

Job Type: Full-time

Pay: From $61,575.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off
• Retirement plan

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Do you have any experience working in the automotive industry? If so what was your experience?

Education:

• Associate (Required)

Experience:

• Administrative experience: 2 years (Required)
• Direct Employee Management: 3 years (Required)

Work Location: In person