Office Dispatcher

Dispatcher/Customer Service Representative

Super Brothers Plumbing Heating & Air is looking for highly motivated professionals with career opportunities. Currently, the company has an open position: Dispatcher; with experience in sales. Fluency in professional written and spoken English. Ability to work with people and organizational skills.

Duties:

- Coordinate and manage scheduled jobs, including scheduling and dispatching of technicians.
- Obtaining building permits and other paperwork
- Communicate with technicians and customers to ensure timely service.
- Responding promptly to customer inquiries and managing large amounts of inbound and outbound calls in a timely manner
- Communication with customers through various channels
- Ensure customer satisfaction and provide professional customer service

Requirements:

- Previous experience in transportation management or dispatching is preferred.
- Ability to multi-task, prioritize, and manage time effectively
- Data entry skills with attention to detail.
- Excellent communication and interpersonal skills to effectively interact with customers
- Ability to prioritize in a fast-paced environment.
- Knowledge of Microsoft Office
- Proficient in using phone systems for communication purposes.

We offer competitive pay and bonuses. Join our fun and friendly team as a Dispatcher/Customer Service Representative

Benefit Conditions:

• Full-Time Position
• Paid time off & Paid Training
• Sick Pay
• Competitive pay

Contact Information:

Tel:(916)388-4014; (916)588-7767

Email: info@superbrothers.com

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person