Office Coordinator

First Class Transportation is seeking a dedicated Office Coordinator to provide support across various departments in our Austin Contract. The Office Coordinator will play a vital role in our mission to provide top-tier transportation service and safety. If you are an excellent communicator, highly organized, and detailed-oriented individual, then we want to hear from you!
Essential Duties and Responsibilities
Although additional duties and related tasks may be assigned, the essential duties and responsibilities of this position include the following:
Recruitment, Retention and Onboarding

• Collaborate with Human Resources to post open positions and screen potential candidates
• Schedule and conduct interviews for new candidates
• Assist with new hire orientation and 30/60/90-day check-ins
• Assist with inputting HRIS records, reviewing driver timecards, and company policy dissemination
• Complete special projects as assigned, including training efforts, policy development, and dissemination of employee communication materials

Operations and Logistics

• Collaborate with Operations to aid in driver scheduling, lodging and workloads
• Compile data for mandated operational reporting
• As directed, investigate client concerns, complaints, and service level agreement issues
• Perform duties and functions to help streamline daily business operations of the company

Accounting

• Manage hotel vendor relationships, rate agreements, and billing
• Keep track of payments and expenditures, including purchase orders and invoices
• Input vendor invoices into accounting systems and assist with weekly account payable runs
• Identify discrepancies and resolve billing issues; respond to all vendor inquiries
• Work with accounting to resolve customer billing issues
• Send bill reminders, contacting clients when necessary

What We Offer

• Great Pay! $25 - $27 per/hour
• Paid Holidays
• Comprehensive Benefits: Excellent medical coverage starting at $60 per paycheck, with options for dental, vision, short & long-term disability
• $25,000 Life Insurance Policy
• 401k retirement plan with dollar for dollar match up to 4%
• Ongoing Training/ Paid Training
• Internal growth opportunities

Required Education and/or Experience

• High School diploma or GED
• Experience in group travel and tourism, preferred but not required

Qualifications and Skills

• Pass a pre-employment drug screen
• Successfully pass a background check
• Excellent communicator and interpersonal skills
• Ability to fluently speak, ready and write English
• Basic computer skills: Excel, Word, Outlook

Salary:
$25 - $27 per/hour
About Our Company:
At First Class Transportation, we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. Similarly, First Class Transportation will not tolerate discrimination or harassment based on any of these characteristics. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to improve on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action. Our culture attracts top talent with shared values and forms the foundation for a great place to work!