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SalaryJob Description
At K&L Gates, we are looking for smart, imaginative and hard-working people with diverse backgrounds, experiences and ideas to join us. Perhaps our search for talented visionaries and your search for important and impactful work lead to the same place.
We are seeking an Office Services Coordinator to join the Forth Worth office. The candidate will be responsible for providing a wide range of Office Services functions. This role may oversee the daily allocation of tasks within the department, which may include some or all of the following: the daily operation of the incoming and outgoing mail services and delivery, office supplies and inventory, faxes, copy center, courier services, event set up/tear down, and office relocations. This role will also complete other office support functions as directed, which may vary by site and can include general administrative functions as well as reception functions. Candidates must be self-starters who possess the ability to work independently and as part of a team. Excellent communication skills and a commitment to providing the highest quality client service are strongly preferred.
KEY RELATIONSHIPS
Office Services Manager, lawyers, administrative staff, legal support staff
- The Office Services Specialist must have an understanding and knowledge of the functions within the department as it may be necessary to fill-in for the areas that are short-staffed or have work overflow
- Follow established guidelines and procedures for receiving, documenting, organizing, and mailing out client packages (i.e., parcel deliveries, messenger services, etc.)
- Ensure accurate tracking, monitoring, and recording of all client and non-billable charges, logs, and entries daily
- Answering inquiries, loading/unloading parcels, delivery of parcels, copying, and faxing
- Sort and distribute incoming and outgoing mail, faxes, and couriers (including hand deliveries)
- Coordinate office moves and relocations, which can also include heavy of boxes and furniture
- Coordinate office furniture and equipment moves with other operating departments in the office
- Liaise with building management regarding issues with the temperature, lighting, trash removal, etc.
- Monitor inventory levels and purchasing inventory as required; track and maintain appropriate levels of office supplies for the office, and research new products and vendors
- Maintain supplies and inventory orders, including maintaining operational supply levels at all satellite copy stations
- Coordinate the workflow of the Imaging Center, including specific imaging duties as assigned
- Perform all other related duties as directed by immediate supervisor, which may include a variety of administrative, concierge, or Office Services functions
- Maintain copiers and fax machines and troubleshoot operational issues
- Prepare copier monthly output reports
- Conference room setups and breakdowns
- Calls to vendors of the fax machines, photocopiers, and cost recovery equipment when there are problems
- Assist with moving files to/from Central Records, workrooms, and private offices
- Create signs as requested
- Take photos for security badges for new employees
- High School Diploma or equivalent
- 2-3 years administrative experience with strong communication and customer service skills
- Previous experience in a client service-oriented field preferred
- Willingness and ability to learn new skills
- Use of photocopier, fax machines, and binding equipment
- Working knowledge of Microsoft products pertaining to the specific position, including but not limited to Outlook, Word, Excel, etc.
- Attention to detail and excellent organizational skills
- Ability to function with a high level of patience, tact, and diplomacy in handling any complaint situations
- Able to work under pressure and manage competing deadlines
- Able to work well with others
- Strong initiative required
- Ability to work independently with minimal direct supervision
- This job operates in an office setting and is largely sedentary, requiring the routine use of a computer and other standard office equipment. The ability to open file cabinets, lift files, bend, and stand on a stool may also be required.
- Ability to lift or move 40 lbs. or greater
- Fine and/or gross motor skills, including the ability to grasp, lift, and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100 lbs.
- Effective oral and written communication skills
Compensation Salary $41,100 - $61,700 / year
The compensation salary for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors.
ABOUT THE FIRM
K&L Gates is a fully integrated global law firm with lawyers located across five continents in more than 40 offices. We have experienced dramatic growth in the past decade and now rank among the largest U.S. based law firms in the world. We take pride in constantly striving for innovation, imagination and an entrepreneurial spirit. We come up with big ideas and then roll up our sleeves to get the job done, guiding our clients through their most complex issues in a variety of industry sectors and across multiple regions of the world.
The industry recognition the firm has garnered emanates from the foundation of a global community aligned on behalf of our clients. The people at K&L Gates are committed to working together to create a legacy for each other, the firm, our clients, and the communities in which we serve. We thrive in an inclusive and socially conscious environment that embraces diversity and takes a holistic approach to the career evolution of all our professionals.
Notice: We participate in E-Verify in certain Firm locations for purposes of verifying employment eligibility.
BENEFITS
K&L Gates offers our personnel a comprehensive suite of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time personnel include:
- Medical/Prescription Drug Coverage (including a Health Savings Account feature)
- Back-up Child/Elder Care and access to a caregiving concierge
- Dental Insurance
- Wellness Program
- Vision Insurance
- Pre-tax Commuting Benefits
- 401(k) Retirement Plan and Profit Sharing
- Business Travel Accident Insurance
- Short- and Long-term Disability Protection
- Pet Insurance
- Life Insurance (including Basic, Supplemental, Spouse, Child, and Accidental Death and Dismemberment)
- Health Advocacy Services
- Paid Time Off (20 days/year through first 4 years of employment; 25 days/year after 5 years of employment)
- Identity Protection/Restoration and Fraud Insurance
- Parental Leave (18 weeks of which 6 are paid; short-term disability may provide additional paid time off)
- Student loan refinancing options and access to a student loan concierge service
- Paid Holidays (12)
- Addiction Resources
- Family Building Benefits
- Breast Milk Delivery and Lactation Support Services
- Flexible Spending Accounts
- Employees also may be eligible to receive bonuses and certain expense reimbursements
- Employee Assistance Program
- Professional Development and CLE Credit Opportunities
- 529 Deductions
- Relocation
- Accident Insurance
- Employee Referral Program
- Critical Illness Insurance
- Hybrid/Remote Work Opportunities
- Hospital Indemnity Insurance
- Perks including: Technology, Entertainment, and Travel Discount Programs
- Bereavement Leave
- All other benefits (such as leaves of absence) required by law
EQUAL EMPLOYMENT OPPORTUNITY
The Firm is an equal opportunity employer. All employment decisions will be based on merit, qualifications, competence, and business need. Employment practices will not be influenced or affected by a person’s race, color, religion, sex (including pregnancy, childbirth, or related conditions), national origin, age, sexual orientation, gender identity or expression, marital status, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law. This policy governs all aspects of employment including, without limitation, recruiting, hiring, compensation, benefits, promotion, assignment, and dismissal. In addition, it is the Firm’s policy to provide an environment that is free of all unlawful harassment including, without limitation, that based on sex, race, age, disability, or national origin. The Firm complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please contact askHR@klgates.com.
