Office Concierge I

Job Description

Title: Office Concierge (Monday - Friday 9am - 5pm)

Department: Administrative Services

Reports to: Administrative Services Manager

Salary: 41,600

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Position Summary:

Graham Windham is looking for an organized, outgoing Receptionist/Office Assistant. In this position, you will assist with a variety of clerical and administrative duties. These tasks include greeting clients, answering phones, taking messages, managing email and mail correspondence, and calendaring. You may also assist with invoicing, and ordering office supplies. Since you will be the first person clients/guest see as they walk through our door, we are looking for an individual who can maintain a professional appearance at all times. Customer service experience - 1 year (Preferred)

Receptionist/Office Assistant Duties and Responsibilities

• Greet clients and visitors and have them sign in and temperature check
• Answer phones and take messages
• Respond to emails
• Manage inventory of office supplies
• Perform other clerical tasks as needed

Conference Room Booking & Guests Services:

• Timely management of conference room accommodations in the One Pierrepont Office (includes reservation, audio-visual equipment, food service supplies)
• Screens incoming calls, takes phone messages.
• Greets and directs guests to the proper areas of service.
• Add guests to Envoy and provide access to Envoy for new approved staff
• Set up and take down conference rooms for meeting

Interoffice and External Mail Services

• Weigh and apply postage and arrange for any special handling (e.g., Certified Mail) for all outgoing mail.
• Assist other departments with preparation of outgoing mail.
• Coordinate commercial messenger service.
• Sort, process and distribute mail and incoming mail from Graham-Windham sites.

Competencies & Character Traits:

• Humane leader.
• Committed to anti-racism and changing structurally racist systems.
• Maintains an uncompromised commitment to integrity.
• Eager to self-reflect, demonstrate vulnerability and humility, and make improvements.
• Focuses on possibilities and bringing people together to develop solutions.
• Exceptional written and verbal communications skills.
• Demonstrated ability to establish relationships with external and internal constituents.
• Demonstrated coordination, time management and organizational skills.
• Belief in the capacity for human beings to make extraordinary change.
• Embraces the Graham Pillars of Respect, Grow, Thrive and Lead.

Disclaimer:

Job descriptions and specifications are not intended and should not be construed to be an exhaustive list of all responsibilities, skills or working conditions associated with a job. They are intended to be an accurate reflection of the principal requirements of the position EOE

Qualifications:

• High school diploma or GED certificate
• Administrative or clerical experience preferred
• Computer proficiency with Outlook, Word, Excel and Google Docs
• A proven capacity to work inclusively and collaboratively with program, fiscal and administrative leadership, as well as external stakeholders