Front Desk Concierge In An Orthodontic And Esthetic Dentistry Office

Looking for a rewarding career at a fun, vibrant, and elegant orthodontic practice? The Orthodontist & Co. has just the position for you. We are currently seeking a dynamic and an experience Front Desk Concierge to join our close-knit team.

As a Front Desk Concierge, you get to develop meaningful relationships with our patients while offering superb customer service. You'll be working in a team-driven environment, welcoming patients, serving beverages, answering phone calls, emails and text messages and most importantly be able to excel in promoting our services to schedule patient consultations.

We are looking for someone who thrives on teamwork rather than solo work. A critical aspect of this role is the be proficient in multitasking, sharp, energetic, positive demeanor, quick learner, high emotional and intellectual intelligence, adept in sales and marketing. Prior customer service is a must. Of course, excellent written and verbal communication skills are also a must, as you will be generating emails, text message and responding various patient inquiries / concerns. Given the nature of the role, it's crucial to have an assertive yet kind demeanor and the ability to maintain a positive outlook no matter the circumstances.

Our full-time employees enjoy a competitive hourly rate between $20-25 after the first 90 days of training (paid at $19/hour) and a top-tier benefits package which includes health, dental & vision insurance, 401k, paid time off, continuing education opportunities, tuition reimbursement, and orthodontic treatment benefits.

Interested? Please send us your resume and cover letter. We'd also love to see a short video introduction where you tell us a bit about yourself, share your core values, and explain how you would apply these values in your role. This is video not required but remember, this is your shot to show us your personality!

The Orthodontist & Co. is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all staff members. For your safety, our entire team and that of our patients, an up-to-date COVID-19 vaccine and boosters are required, excluding medical or religious exemptions.

If you're someone who is dedicated, professional, and can bring a bit of fun to our team, we would love to hear from you! Join our team and let's create life-changing smile transformations together!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: No less than 35 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Are you willing to be paid $19 per hour during the first 90 days training, after which an offer of $20 to 25 per hour will be given depending on your performance during the training?
• Are you willing to be fully vaccinated and have updated annual boosters. In absence of documented medical or religious reasons, this is required.

Education:

• Bachelor's (Required)

Experience:

• Customer Service: 1 year (Required)

Language:

• English (Required)
• Spanish (Preferred)

Ability to Relocate:

• Long Island City, NY 11101: Relocate before starting work (Required)

Work Location: In person