Office Associate Lte - Janesville

The Bureau of Field Services is looking for an Office Associate - Limited Term Employee to assist the Southwest Region in Janesville, WI located at the Janesville Customer Service Center. Join our awesome team and gain valuable work experience!

WisDOT is a great place to work! In addition to meaningful and rewarding work, we provide:

• A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals and overall well-being

LTE positions assist in the development of your skills and experience and offer growth potential via opportunities to join our team in a permanent role! For more information on WisDOT you can visit our website by clicking here.

The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability. Click here to learn more about how we apply these values in our work.

This LTE position is located at the Janesville Customer Service Center. The primary duties include:

• Interacting with customers to identify the reason for their visit
• Providing correct forms to customers
• Providing guidance to customers with incomplete forms

Other duties will be capturing applicant photos and signatures and keeping the Customer Service Center supplied with forms and materials to process applicants for photos and other DMV operations.

This position will work 32 hours per week.

This position is in schedule-range (02-09) with a salary of $18.17 per hour.

WisDOT does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States. WisDOT is not an E-verify employer.

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.

This is a Limited Term Employment (LTE) position and limited to 1,039 hours in 26 consecutive pay periods (1 year).

Wisconsin residency is required for Limited Term Employment positions.

Limited Term Employment (LTE) positions are not civil service classified positions, do not give any rights to permanent civil service classified positions and do not lead to permanent status.

Certain positions within this Department may allow remote/work from home flexibility for a portion of their work schedule, depending on the needs of the position and the work unit. This topic and any remote work flexibility that may be available will be discussed in more detail in the interview process. For permanent positions that allow remote work flexibility, it is not anticipated that working outside of Wisconsin (or bordering cities) will be allowed because positions may need to report to office locations in Wisconsin on short notice.

We are looking for a motivated individual with customer service experience and the ability to effectively communicate with people with varying backgrounds.

Apply online! To apply, click “Apply for Job” to start the application process. Then, you will access your existing account or to create a new account if you don’t have an account. Once you are logged in, click “Apply for Job.” Follow the steps outlined in the application process and submit your application.

Your application materials are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on how to develop and what should be included in these materials, click here. For more information on the basics of the selection process and how the State of WI ensures fair and equitable treatment of all applicants, click here. The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages. Any resumes submitted with more than 10 pages will not be considered after page 10. If this job posting requires a letter of qualifications, the same limit applies.

Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Questions related to the job and how to apply can be directed to Becca Ott at rebecca.ott@dot.wi.gov or 608-266-7623. For general wisc.jobs user information and technical assistance, please see the wisc.jobs Frequently Asked Questions page.

The deadline to apply is 11:59 PM on Sunday, March 31, 2024.